Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

No content
  • Front. Microsoft - Chat Headset for Xbox One, Xbox Series X|S - Black.

Microsoft - Chat Headset for Xbox One, Xbox Series X|S - Black

Model:
S5V-00014
SKU:
9008252
Highly rated by customers for:

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 3,289 reviews
  • Cons mentioned:
    Durability

    Works but uncomfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yeah it works fine and it will most likely not break for a while but it is the most uncomfortable headset I've ever worn you can't adjust anything besides being able to bend the mic which doesn't help if it's to short like it was for me.

    No, I would not recommend this to a friend

  • You get what you pay for.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox one headset is good for the price but after I bought this and had it for 4 months it broke. I ended up looking on why it did and it's mainly due to the little cord that's attached to the USB type plug. It's pretty fragile. To be honest out your money into something better.

    No, I would not recommend this to a friend

  • Great headset for a new gamer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and enjoy speaking and coordinating with others while gaming!

    I would recommend this to a friend

  • It's a headset....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works like it's supposed to, and allows me to chat on xbox live.

    I would recommend this to a friend

  • Great Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good Xbox One headset. It works well, and exactly as stated. Not as fancy as the wireless, but my son talks to, and plays games with, friends all the time. The wire does not bother him.

    I would recommend this to a friend

  • My son like the clarity of the head phones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A dependable units that handles the wear and tear of a heavy gamer.

    I would recommend this to a friend

  • Good mic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works fine. I wish it had a mute button.

    I would recommend this to a friend

  • got as soare

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just added to my inventory as a spare just incase needed for game night

    I would recommend this to a friend

  • REPLACED CHAT HEAD SET

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAD TO REPLACE THE CHAT HEAD SET BECAUSE IT BROKE. I HAVE PURCHASED THIS SAME CHAT HEAD SET FROM BEST BUY SEVERAL TIMES. IT IS A GREAT TOOL TO USE WHEN PLAYING GAMES WITH YOUR FRIENDS.

    I would recommend this to a friend

  • Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this headset for an extra one if his primary one has a problem

    I would recommend this to a friend

  • Decent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great but not that bad either also its cheap

    I would recommend this to a friend

  • Good, comfortable, does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find it comfortable enough, it does the job needed for chatting

    I would recommend this to a friend

  • Kids enjoy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The kids enjoy using the headset to talk to their buddies.

    I would recommend this to a friend

  • Good price value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son and so far no complains so must work fine...

    I would recommend this to a friend

  • Great headset for the money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my son to use the old one broke and he is fine with this headset.

    I would recommend this to a friend

  • works

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good value. It just does voice chat, not game sounds. My wife and I use it to play ESO on both our systems at once in different rooms.

    I would recommend this to a friend

  • Enjoy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son enjoy this item to enhance his gaming with friends

    I would recommend this to a friend

  • good headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went to best buy to get a headset for Xbox one. I was going to buy the cheaper brand but was told that there were some problems with them so got the Microsoft one- works good no problems

    I would recommend this to a friend

  • Nice Gaming Headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son seems to like this gaming headset very much. I liked the fact that it was produced by Microsoft to ensure compatibility. So far it is holding up well with a lot of use.

    I would recommend this to a friend

  • Good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headsets I got them for my son who is really into gaming

    I would recommend this to a friend
Page 114, Showing 2,261-2,280 of 3,289 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.