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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 3,289 reviews
  • Rated 5 out of 5 stars

    Simple & affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like having both ears covered while playing (like all the new headsets)... I can still socialize with people I’m with while playing. Affordable too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Will do the job with no prob.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice to chat with friends

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done when I need to talk with friends online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad just needed a spare and was a good price to get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    works like it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty basic device, nice and crisp and simple to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Factory headset ~ you can't go wrong!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The factory Xbox mic and headsets are always a great value and they work great for gaming and chatting with your friends!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for what it's used for. No problems to report.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not what grandson wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally these were on my grandson's birthday list, but upon receiving them, he decided he wanted a wireless set. Thanks to Best Buy's return policy He was able to return them and apply the credit toward the wireless pair he wanted.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Game Chat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good chat quality and simple to use. Does NOT play game audio though, only voice chat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones if you don't like the other types

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. He hates the other type of headphones .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great set of headphones use with the Xbox one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy, i usually come to best buy for most things im able to buy here with the credit card for reward points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Bought this for my kids after they broke their last one, the warrantee that you can by with it awesome, my kids are rough on headsets but now I don't have to worry.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    11 year old uses all the time and likes the headset

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good enough mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's like a temporary mic but it's still good enough

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Are you talking to me?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard headset without frills but gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one before for a long time. Time to purchase another one after lots of use eventually died. Good Headset lasted long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Plugs in and allows muting and controls right on the base of the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need item for Xbox Misplaced my old one or dog took it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I would highly recommend this product.

    I would recommend this to a friend