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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,289 reviews
  • Rated 4 out of 5 stars

    Good Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset allows you to communicate clearly with others

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Headphones could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headphones don't last. They work when they want

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item and price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had previously ordered headset from Amazon. Worked for a bit then stopped working. Much better item from Best Buy. Great price also since I used my reward points.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I can hear it now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft - Xbox One Chat Headset was recommend to sale staff. Install very easily and works well. I have no issue with it and the price was okay too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Lifesaver of Sorts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The previous headset my fiance' had stopped working. I was tired of listening to him talk to his friends using the Kinect. Purchasing this was the smartest move I've made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfer this headset over fancy ones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this standard headset far better than any 3rd party headset it's somewhat basic but I love to size and simplicity of the headset and works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Headset

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What else can I say, it performs as it should. Sound is decent.

    I would recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 2 out of 5 stars

    Mic craps out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 1 month use, the mic piece crapped out on me. Although the headphone still worked fine. Wasnt able to get the mic to work even with jiggling and messing with the wires to the circuit board

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Go to chat headset.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the only chat head set that I would recommend. It works. It is comfy. Volume and voice clarity is A+.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buy for any Xbox fan that needs a new headset mine has been working flawlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microphone works good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for my original headset. Thought the new Xbox one s would come with one like the original but this will work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my wife’s little sister. She says it works good and so far have had zero complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    stock xbox headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this headset as a stock headset to go with my online gaming. i didnt realize that the xbox came with a headset. there is no need to buy one unless you need a second

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not to bad!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most solid headset out there, but works great, so far, a kid who keeps ruining headphone jacks on the controllers. 3.5 for now... Hopefully it last a while.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The microphone stops working

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve bought this like 4 times every time the microphone gives out after about 3 months. I don’t know why, but I have the warranty so I just take them and they switch them out for a new pair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfortable headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good headset. My last one lasted about 5 or 6 years before it stopped working. For the price it’s a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Standard Xbox headset. Strongly recommend getting the protection plan but if you prefer a non stereo headset this one is perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reinforced

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like they have updated a fail point of the original Xbox One headset (were plug meets wire).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works good for original equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good for original equipment. Plugs right in work says it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this piece is nice and works well with Xbox great

    I would recommend this to a friend