Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 3,289 reviews
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really comfortable, but sturdy also not a fan of the bulky plug in, but it gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    It's was alright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hear static every once in a while but overall it's good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Ok for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase this one to replace the one that came with my console. My original headset stopped working for no reason after 3 months of owning it. So far this one is good, but I will not hold my breath. If you can drop the extra cash, get a Turtle Beach brand...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Chet headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for Xbox one.great for gaming my son loves it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Satisfies the purpose

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, good sound, serves the purpose for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried different headsets, but I always come back to the Xbox One Chat headset. It is always reliable and the quality is about as good as expected.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    To be expected

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace my broken one that came with the console. I am sure this is going to be broken again soon where the contacts or cord will become loose or frayed on the inside that it will affect voice transmission or prevent me from hearing others.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great a must have... i own two..... #gettheseatbestbuy

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Still the best headset available

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original headset for the Xbox One and still the best in my opinion. Obviously if you're looking for a full surround sound headset, then look at the Turtle Beaches or other brands, but if you're like me and have an awesome surround sound home theater system then this will provide you with clear sound with comfy fit.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic is totally worth it and super cheap!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    xbox won

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for the price. maid by Microsoft. it works ok

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    clear audio - sounds good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big help for online gaming - works good for all games

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Good/simplistic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When all you want is a light weight headset to hear what people are saying and want people to hear you. I have Astros but those get hot and heavy and close me off to other people in the room so it's nice to have these for backup. The only downside to these is you can't hear game play in them which most already know before purchasing them. Sound quality on both ends are good quality.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    It gets the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only bought this because mines stop working and I needed a head set fast, poorly made and I'm already on my 3rd one, I put insurance on it this time. If u have the money to buy the better one do so if not buy it but make sure you buy the insurance with it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Good product for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this headset it light simple to use and clear sound Theres no need to buy big expensive headsets if you only play video games twice a week

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    great for gamers

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love using it, great for gamers, nice price too!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better Than Previous

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is way better than the ones that the 360 had. A huge improvement and glad that they made them stronger.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My preferred headset for Xbox one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a few other headsets and this one by far is my favorite. Easy to use, nice cord, doesn't squeeze your face. Only issue is the sauder on the inside of the Jack itself is weak and can lose the wire sometimes, resulting in a paperweight. So just be kind to it and it'll do just fine.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great replacement for my son

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original headset that came with xbox one was shot and my son needed a new one. this headset does the job so he can interact on-line with his xbox group of friends

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    keeps the parents away

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great for gaming without people around me I am able to play with friends and not bother anyone around me. I don't have to go out Perfect gift

    I would recommend this to a friend