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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 3,289 reviews
  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my Xbox One. Great buy. Highly recommended.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through three of these so far. It's ridiculous that I can not use Bluetooth headsets with the Xbox one.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Not up to the mark

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have expected more out of this head set. But not up to the mark

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The one I have is the one that was included in my Day One edition. Now, just over a year later it barely works. If I'm in a party or chatting in game, nobody can hear me unless I'm pressing it into the controller (which is impossible to do while playing), otherwise nobody can hear me at all & I hear them complaining about the distortion/crackling/noise from my mic.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Glad it was free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset came with the Xbox for free. It doesn't work very well which explains why it was free.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Did not last two months.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return the first one after six weeks. The headset stopped working properly. I assume it is because of the flimsy flat wire that connects the controller to the headset. We exchanged the first one for the same product and the second one didn't even last one month. I would not suggest this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for basic functions like party chat. Looking for anything more and you'd want something else.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the headset that comes with the console, its ok. Its definetly not horrible but not the best.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microphone headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone headset is a little cheesy still works great and they do warranted it every time it break s

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Better off buying better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad mic. But for the quality to price you are better off buying a turtle beach

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product but cord could be longer. And maybe work with more items not just Xbox

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is for talk only and not listening to the game

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Break to easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchase this product 7 months ago and to my surprise it broke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great headsets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset were good no problem with them easy to use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good value for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been great if it was wireless. My kids complain it’s annoying

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    meh i can't label this headset too bad considering I am not a gamer but they hold up for beginners.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    cheap headset

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very cheap headset not worth the money at all. I was very disappointed in the quality of them barely had a week and they broke

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Not for children

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in 2 weeks. My son is 12 and the headset broke in 2 weeks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great accesories

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope it would be durable, enjoyed using it for now

    I would recommend this to a friend