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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 3,289 reviews
  • Rated 3 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OK, I guess you get what you pay for! Worth the money paid.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I don't use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this free with Xbox one purchase. I don't online game enough to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    headphones starter 101

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd set i bought for my 10 year old, last a good year, heavy use

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for backward compatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's okay. It is working so far. Not too thrill about Microsoft product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Breaks easily

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Either that or my daughter is just really hard on them

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone iis fine and works great. Just want a little more next time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK Headset.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is good. I wouldn't call it the most comfortable headset though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic Mic for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mic works. It isn't the best out there but it does the job

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic all u need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never any feedback with any microsoft licensed headsets

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but lacks quality. If your looking for a cheap way to talk it will do fine.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a cheap replacement headset. Prefer to go wireless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok intro headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This serves its purpose I just wish there was more responsiveness with it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for a back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great sound quality but useable if your gaming headset goes out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Its okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really good but wont last try not to break it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works as Expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not well made, but it works as expected. On our second set already...

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankful Best Buy offers extended warranty. 'Y son is hard on headsets

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average headset. Nothing special nothing great. Good for emergencies.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Do not buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first one i bought lasted less than 6 months. I took a chance on this product and bought a second one. It lasted less than 2 months before it just randomly stopped working. Please do yourself a favor and buy a different one.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    New model is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newer model with the longer connector point is worse than the previous model. The connection went out after a week of use versus months for the shorter connection point. They are also much tighter on the head than the previous version. Time for a wireless headset I guess.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it was wireless at first. Should have read it completely

    No, I would not recommend this to a friend