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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 3,289 reviews
  • Rated 3 out of 5 stars

    Kinda Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap headset, but good enough if you're not a serious gamer.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried it with some games but it doesn't work so far as I can tell

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy these because they are cheap and i don’t care to buy headphones. But let me tell you, these headsets only last 3 months. Definitely buy the warranty. You will not regret it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is awful...It feels very flimsy and cheaply made. The sound quality is fantastic, but the fact I know people are on their third or fourth headset means that is too easy to break. Microsoft needs their own wireless mono chat headset.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is the worst ever, don’t know why the sale this

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th one of these, it functions as it should WHEN it works but breaks too easy. 360 wireless headset was so much better. It's vastly disappointing a company worth billions goes backwards with their tech.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Quit working a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When these things work they are fine however they don't last very long. I don't care for earphones that cover both ears as I need to hear other things going on. In about a years time I'll go through about 3 of these headsets.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good while they work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item while They work I've been through 7, they keep failing.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Meh

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking there was also game audio there isn’t and for a product manufactured by XBOX it didn’t snap in place as easily as it should’ve

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product cord short

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the cord was longer it woukd be much better. Ok product.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft - Xbox One Chat Headset - Black

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had to get this for x box so i can chat online with friends

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good game

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Very glad I bought this for Christmas gift.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Xbox mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son. When we hooked it up it didn't work. Returned it and got one a little more expensive. Guess you get what you paid for.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works as intended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok. Works well and as intended. No frills headset.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought as gifts and headset was returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t review because they were not for me. Goodbye

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    These mic's tend to break easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish Microsoft would bring back their wireless headsets

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Wears and tears easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one we purchased within 2 weeks...both stopped working. For a warranty claim, it would cost almost as much to ship as the cost of the headset.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't Last Long

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if my son was rough, but this did not last!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Worked okay for few days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chat headset was great for a few days then lost the ability to use the mic. I could hear other players, but was unable to communicate back with them. There was no physical damage to the headset for this to happen.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it does the job, not much else needed

    I would recommend this to a friend