Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 3,289 reviews
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Piece of junk

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one of these that we have purchased and has stopped working after the return period.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Bad headset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset should not be for sale breaks to quickly don’t waste your time buy another headset.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Invest in something better

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset only lasted a few months for my son. The mic keeps going in and out, not reliable at all and we now need to look for a replacement.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Ok controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The right trigger stopped working after a few months as designed and the 3.5 mm for mics stopped working completely, but otherwise this product works fine, I guess

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Stay away!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took just 5 weeks to die with moderate use and being that I didn't purchase the warranty plan I have to contact Microsoft for a replacement.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Did not Survive

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only lasted a week before the microphone stopped working. Spend the extra and get a better headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    pick up oder

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headset was bad the package it came it was crap the HDMI cord was to short but it did its job the wait was fast and good

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Mic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality stopped working out of sudden. My son used it once a week

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Trash

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheaply made brought after a week and just uncomfortable if you have an Afro

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Oshaine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was made for little kids. Brake very easily and very uncomfortable

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Not a good buy.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These head phones are not great quality. They seem to just die with out being worn down or damaged. Complete waste of money for me.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Save and buy the $100 plus Xbox headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Save your money and buy the more expensive option. These will hurt your ear after 10 minutes.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Headset for more money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is not as durable as the reviews says. I had to replace this under a year.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Microphone breaks easily

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been through probably 4 of these this year because the microphone stops working, You can still hear but they can not hear you.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Does the job for a Quick go to for just chat.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job but highly would recommend spending a little more if you can for something better.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Broke after a month

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor quality. This headset stopped working after a month.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very shady headphones will not buy this again don't recommend

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Piece of poop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after 2 months of normal use. Never abused.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I saw the reviews but sadly didn’t work for me. It was suppose to be a plug and play but didn’t work. Returned

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Bad product to get

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within 30 days. Would never buy this again

    No, I would not recommend this to a friend