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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 3,289 reviews
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't a bad product, but after a month of owning it, it no longer works.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic works well but the biggest problem I have is it is nearly impossible to plug back into the controller after you take it out. Super pain.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have the head of a five year old it’ll fit. If not don’t get it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I also purchased an Xbox One with these other items that I did not see a review on, but this particular headset that I was sold did not fit the new Xbox one that a representative at Best Buy gave me to go with the system. VERY upset, unhappyand unsatisfied. On top of that I still have it the headset, because I drive a truck and when I got back in town the 15 day return period had passed. So how I have a new headset that do not fit in the controller.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fragile. The price is too steep considering the material they are made from.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Quality is not there

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is terrible, quit working the first month. Go with turtle beach and stay far away from these

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Not good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had mic for about 2 months and it broke... He could still hear the players however it fell apart

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very flimsy mic. It used to be included with the system and should have stayed that way. Spend the a few more dollars and get something decent.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Junk

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working within 24 hours, only used twice...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones stopped working after 6 uses. It was replacing another one that only lasted 6 months.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headsets break so fast even when you take care of them

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Lasted 2 weeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a great product at all, microphone snapped off within 2 weeks, rendering it useless.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Beast gamers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you buy this for someone who does not take care of their gaming equipment, it will break.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Broke within a week

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mic stopped working within a week of purchase. Spend the extra money fora higher end set.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've bought 2 of these now and they have both stopped working in a matter of weeks.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Broken mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microphone died after only a few weeks of using it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this headset for my 9 yr old and it was not sturdy it broke in a week

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not made particularly well, feels cheap and easily breakable. Weren't many other options but I needed a mic

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Terrible headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a poor quality headset. It broke within the first month of use

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Never got to use it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it to chat with friends online. Now we cant. Such is the adult life. Never have babies.

    I would recommend this to a friend