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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,289 reviews
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Shame

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Believe the warnings...the second headset in four months just stopped working!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Okay for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On our third headset in 9 months. The last that we bought we purchased a warranty. Highly advised for an extra $5.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Xbox1 headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First one lasted about a year... hopefully this one last longer. Just in case it doesn't I bought 2yr warranty

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Sound quality is good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset stop working before 30 days. The headset is made poorly.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Hate these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft seems to want these to break, broke a week after buying

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy this headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 3 headsets with the same problem. The mic keeps breaking.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't work after two days and I don't want to buy another one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Simple but great when taken care of

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These mics are actually great if you take care of them. I always store mine in box when not in use. They can least over a year or more depending how you take care of it. One thing is, do not pull from the wire when removing from the controller. Pull from the big plastic part gently. If you continue to pull on the wire when removing, then it will be defective sooner rather than later.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spring for a better one it broke in a few weeks of using it with care...

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello MrGuy. Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 2 out of 5 stars

    Same As Others

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special, just the same as other headsets. Depends on your preference of style.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Microphone

    Rated 1 out of 5 stars

    Won't last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cord is flimsy, after 2 months of moderate use mic stops working.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work on the xbox one. It doesn't up date it self.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Music Problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't play music simultaneously while chatting with friends

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    The worst

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy one of these I end up having to return it because it's malfunctioning.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning item. wanted a more powerful headset. i guess for a beginner it is good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    OK for being cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've gone through 3 head sets already. Wish xbox would just make a wireless headset already

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This stop working two months after I bought it my husband complained about not hearing anything when I gifted it to him.I was unable to bring it back cause I was out of the country waste of my money iguess

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    2 broken

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In less than 6 months this is my second broken headset.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not working.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be something I'm doing wrong but it doesn't work consistently on my system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    That something was wrong with my system because I couldnt speak or hear anyone when playing live. After being on the phone with Microsoft for an hour we came to the conclusion that the headphones were faulty. Returned them to get a new pair from the store and those pair did not work either. Worst headphones ever

    No, I would not recommend this to a friend