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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 3,289 reviews
  • Rated 1 out of 5 stars

    HeadSet M

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't recommend these headphones from Microsoft to play online. They sound bad and an exaggerated echo.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pulled it out of the box, plugged it in and to my surprise it NEVER worked....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad quality of this product. Every few weeks I have to purchase a new one. Unfortunately there is not many similar products.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Shorts out!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the headset for 18 days and it is already shorting out and people cannot hear me when I talk!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for only two weeks

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend it is a waste of money. You couldn't hear anything. $24.99 for nothing

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Get warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke within a week.my son was playing with it and it broke while he was wearing it. Couldn't hear nothing on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this headset broke my remote. now I can't play anything bc the remote just acts like the stick is pushed in

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn't buy again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this as placeholder, wouldn't recommend.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dies quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't purchase this item. Seems like they are made to malfunction after a short couple of months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Problem with echo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mic worked at first but then started to echo and now doesn’t work at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it beause it wouldn't work, buy a cheaper headset and it will work better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    headset xbox1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headsets are terrible. they are expensive and the wires are garbage

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Headset Breaks very easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have purchased 4 in past 2 yrs. All break in the same place. Very poor design.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what i expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt last more than 3 days. The mute just stays on and no one can hear me.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mircophones broke 3 different times already. Get warranty if purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    breaks in 1 month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get insurance on this item bc I've to replace it once a month.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Had to return three times so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works about a week and stops working. Not very reliable

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Better than the original 360 headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really was suprised on how clear the voices sounded through the headsets and was impressed with the ease of button controls. The only downside is that I noticed it can become slightly uncomfortable after extended use but a mild gripe for the in box headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent, well priced headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is great. Only downfall is my cat chewed through 2 pairs of them. The cord is not durable against pets. My cat chewed through the cord on my second pair in, I kid you not, 5 seconds. I am on my third pair. They work great, quality is good and they don't hurt your ears as much as most headsets do. Keep away from pets though.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Serves the Purpose

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit fragile, but for the price the headset works well.

    I would recommend this to a friend