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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 3,289 reviews
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    could be better

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset but would like to see more comfort for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Xbox one chat headset is just amazing for the very affordable price. It is super comfortable and so durable. Chrystal clear chat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a quick replacement for my son. I was grateful for the reasonable price and easy access. The quality was good. The staff was helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the Job Done

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is good for chat but occasionally mic cuts out and has to be unplugged and plugged back in a few times. Can’t run game audio through the chat models but I prefer to only have chat in my headset anyway so this works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good headset to bundle with the Xbox console. Good value for the price, it works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect Mic For the Regular Gamer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Mic in my opinion is the most cost effective mic you can get. Cheap, yet fully functional.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Bought as a gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my 16 year old son , he loves it so I love it. Works well at a reasonable price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality, poor lifespan.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother has gone through three headsets, and finally upgraded to Turtle Beach headsets. My headset has just died as well. There was no warning, I just went to use it today and they don't work. Tried updating my controllers...tried cleaning all the USB contacts...I even tried rebooting everything. They just stopped functioning. At $25 a piece, it's expensive to replace these every several months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    good mic for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good mic for the price, not the best but its good for chatting online !

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great addtion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great addition and enhances my gaming experience!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great headset

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    affordable headset works just as it should. I would buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    worked until there was a short in the adapiter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the headset came with my xbox one i bought it on aug 2nd 2014 and there is a short in the adapter it worked fine and tonight i was using it and i can hear my friends buy they couldn't hear me if i moved the wire they could so i called xbox bc its still under warranty and they said its not covered they only cover headsets for three months there already getting $60 a year from us at least cover the product if the headset came with the xbox it should be covered under the one hear warranty

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your average Xbox One headset. Nothing fancy. Good for the casual gamer.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Decent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It definitely does the job, but it isnt the most comfortable thing ever.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    suck

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things work when they feel like it, the connection randomly doesn't let me talk. They are way flimsier than the 360 headset. The wire is super thin and the way they made the connection to the controller your very likely to break the cord unplugging them from it so every one I know who has 1 doesn't ever take it of for fear of destroying it. My cat bit the wire twice while sitting in my lap, popped him and realized those 2 bites went right through the cord. He has went for my phone charger while I was sleep and no damage 2 bites a week ago and its outta there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his headset, even though at times he can't hear me call his name lol. I would recommend it to anyone with a Xbox One!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    it works. transmits and receives voice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally! Now i can hear children making vulgar comments to me while playing call of duty. it works. transmits and receives voice communication. not great, not terrible. bought because my first one broke.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for chatting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked great for XBox One to be able to chat with friends during games. It connects to the controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    This is my 3rd one.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why can't they come out with a wireless one like the 360 HAD!?! I mean this one does the job but give it a year or two and .... DONE. Happened to me twice now. I can hear them but they can't hear me.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Poor Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think I'd have to go back to Best Buy 3 times in a matter of 6 months to return this headset due to poor quality or rather, no quality because after a while, my son cannot hear the other gamers. Today, I'm going back to Best Buy to bite the bullet and purchase a more expensive headset with much better quality.

    No, I would not recommend this to a friend