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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,289 of 3,289 reviews
  • Rated 5 out of 5 stars

    Small and functional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and isn't too bulky. Bought for my 8 yr old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Husband uses it so the tv isn't loud...

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    One of the worst headsets I have ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought that the sound quailty would be better on this system, and I can't really tell the difference. This is though by far the most uncomfortable headset I have ever worn in my history of gaming. I hope they can release a new headset soon.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy cheap!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to match the headphones that came with our Xbox one. They worked for about 3 months and now the microphone doesn't work. Tried it with all of our controllers and it shorted out our other headset as well. So no we are left with 2 broken headsets and can't even return the one we bought from Best Buy because of their terrible return policy. I have to contact Xbox directly for an exchange and their automated systems are the absolute worst! Do not buy. The quality is exactly what you would expect from $20 headphones.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    mic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this mic is crap it breaks very easily and doesn't last long

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    Save your money and buy anything else

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset will not last more then 3 months before it stops functioning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful headset.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the console, but the fact that I am forced to use this headset until roughly February of next year, because Microsoft didn't have a chat adapter ready for launch is unacceptable. This headset is really just a cheap piece of plastic that does not do much.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This piece of garbage stopped working in 30 days. Best buy wouldn't replace it. good job best buy!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace it after a month, short between cable and puck

    No, I would not recommend this to a friend