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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 3,289 reviews
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Not Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets do not seem to last very long. This is the second one in less than 12 months. My son is gentle on his, I can't imagine if he was at all rough on it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Original equipment for Xbox one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. My kids broke the one that came with the box when I got it. This one replaced it.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset for xbox1 except they seem to break too easy. Have gone through several of them

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    What did you say?!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You bought your Xbox, you purchased your Xbox Live membership, and now you can’t communicate with your friends while online. This chat headset comes in handy. It’s dependable, it’s not over priced and it works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it and affordable will be getting all my nieces and nephews one for xmas

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other headset went out. Got this for my replacement. I can be heard easily. Easy install.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 5 out of 5 stars

    works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy from Xbox with logo I have two other sets that were aftermarket and last a few months

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Good basic headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset comes with included with the system and is good for folks who can handle items with care. I think it needs a little more reinforcement for children.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Head Set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head set is very clear & sturdy. I'm very satisfied with product & will purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 10 year old loves it. Very happy with it. Not too expensive. Even bought the warranty!!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Volume control

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first, this plugged into the controller made the controller seem bulky, but it really isn't, and it is nice having the mute and volume controls at where your hands would be already. Also, the quality of sound for me and the person I am talking to is fantastic.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Alright product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had some issues at first with the headset not sure if it was the console or headset but working now and I love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    XBox headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my son so that he can chat and play games with his friends. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    works like the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my brother because he stepped on the other one works just fine out of the box

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    No Choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not a good thing that Microsoft does, I don't like the style of these headphones and they are uncomfortable. But not choice with the link in the bottom

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Adequate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is better than the one that came with my xbox one. However, it's not top notch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t waste your money on those expensive headsets. These work work even better then a pair I spent 100 dollars on. They were turtle beach and they were distorted and the charger port on the headset went out and they refused to honor their warranty. Now for these I bought a pair a year and a half ago and they are still working perfectly and I decided to buy a couple of more.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Decent chat headset for Xbox One

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are a fan of the one-sided customer support style chat headsets then this is the best one you can purchase. I would recommend looking at alternate full headphone headsets if you are new to owning a console. This headest does not play game sound through it whatsoever only chat audio from an Xbox One party or chatting in game. For short money it is a good headest if you are not looking for full headphone game sound headests. Thanks Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for a cheap head set.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headset for a cheap price compared to the high end headsets. I am looking over reviews for a high end headset. In the mean time I have been using this headset and it works good. I have had no complaints that the mic has any problems with picking up my voice. It's nice to have one ear open, if you want to listen for a phone or if someone is knocking at your door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    basic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well, but they just need a strong cable that resists the abuse we will certainly put them through. I don't like the wireless ear pieces... which isn't even available yet... as official MS equipment.

    I would recommend this to a friend