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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 3,289 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Great gaming headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset has great sound and it is very light on your head.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Fair

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn't waste time with these if you are a heavy user- these are much more suited for light use.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Great but not durable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son and i love these OEM headsets, they work well but break after normal wear and tear after a few months. We both have gaming headsets but find ourselves reaching for these just for the ease of use. Wish they would last a little longer.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Xbox headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple no frills headset but works as advertised. Good for those that don’t want to spend big money on high end headsets or those who don’t require game sound through the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and great sound. My son uses it for his Xbox games to talk to his friends and play online.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Gets the job done !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headsets are quite comfortable surprisingly. I purchased this simply because I'm playing PUBG with some friends which requires communication. The box says the headset is glasses friendly - I have found this to be true! Worth the price if your simply looking for something to get the job done.

    I would recommend this to a friend
  • Cons mentioned:
    Durability, Microphone

    Rated 1 out of 5 stars

    Terrible quality, plan to buy 2-4 a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As one of the cheapest option available for headsets, you get what you pay for. I've only had mine 3 month and I have already lost complete function of the microphone as well as the speaker in the headphone. Sadly, this is not the first time this has happened either. If you want a quality headset DO NOT buy this one. I am usually one to buy cheaper products if they are comparable to more expensive ones, but as someone who has gone through 6+ pairs of these the last 2 years I can say that YOU SHOULD BUY THE MORE EXPENSIVE HEADSET. That is if you don't want the constant headache of wondering if your headset will be broken after only 2 months worth of using the product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad headset for the price you will be paying

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    X-box one headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son, it was on sale and so far he has not say anything bad about them so I guess it's working fine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While this isn't a true gamer headset, it serves it's purpose in communicating with other online gamers using the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good if you really need one....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entry level Xbox One microphone is one of the cheapest products across the spectrum of electronics. The Xbox One microphone is poorly made because it usually falls apart in a matter of months. It does not visually fall apart but internally it falls apart. The wire from the puck to the mic is usually the culprit. I would recommend a Turtle Beach. I have a Turtle Beach and the game sound is a great plus, but also the sound quality of hearing your friends and teammates and your voice being projected is next to none. (except for possibly more expensive mics.) So, I have purchased this one for my brother, whom needed a mic quickly and cheaply, so we got this one for him for now. I would get the two year protection that Best Buy offers as it is only $5 and depending on your use, it will probably break at least once before your warranty runs out. I hope this helps!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Works fine but didn't even last 1 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i just bought 2 more of these as my previous one was bought in October and didn't last a year until one day it was dead so there not expensive and serve their purpose but aren't the longest lasting things when it comes to quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Mediocre Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent headset that gets the job done affordably. Wire is a bit flimsy, but so far can hear gamers clearly and the microphone works good. Longevity to be determined. Has potential but probably would not be suitable for excessive or hardcore users.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox One Chat head set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great addition to your ability to enjoy the XBox experience, being able to talk to other players, during game play

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is good but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The xbox head set was good but there were issues, for example, other people hear your backround noises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy staff is awesome, they helped me a few years back with purchasing the XBox 360 and accessories. Very quality product, so this year when upgrading to the Xbox one it was a no brainier on what to buy. The headset is the same top quality and fairly priced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is good, but I would prefer a wireless one. Xbox One does not make one.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Son loves it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great on the Xbox. Extremely Clear sounds like a higher cost one and does the job. Son feels best for price

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best quality, but unfortunately it's the only one Xbox makes for the one.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset does the job nothing fancy but does what is intended to do

    I would recommend this to a friend