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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 3,289 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Headset Emergency

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement headset. My daughter was in a panic because her old one stopped working. She is pleased with the new set. I was pleased with the price.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Quality is lacking!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought many of these basic, low cost headsets for my son. Microsoft needs to work on the quality of these! The connection point breaks way too often.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Really comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset is really comfortable when using it, you forget you are wearing. It also has a nice quality sound and good size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    As good as expected considering the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As good as expected considering the price. You can go out and find top notch audio for your xbox but this will do if not interested in spending too much.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds and works fine until wire disintegrates from use or gets eaten by cats(they ignore other wires and don't chew on others, something about the wire attracts them). Don't buy without protection plan!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is perfect for our xbox. Does the job!

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Comfortable Headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only giving it 4 stars bc the quality of this wasn't that great. It broke within the first two weeks I got it for my daughter. But love the design.

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    gets the job done

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably have to get a replacement every few months but its light and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Actually good for basic headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bells or whistles but comfy solid headset for chat. No game sound through headset. But very clear for user and the listener.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for teens

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son plays online with his friends, in another state. It's easy to use, affordable, and makes gaming fun!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Gift for someone that just bought a new Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought my Xbox last year; it came with a headset. A friend bought a Xbox recently and it did not come with the headset. I bought him one for his birthday so we can chat while playing games. I showed him how to plug straight into the controller. Sound is clear for chatting.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for playing games with your friends online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are easy to use headphones that works very well when playing online video games with your friends. They aren’t uncomfortable and the sound quality is good. They’re affordable and arguable just as functional as any of the more expensive products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple headset and cheap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple robust wired headset. Replaced a damaged headset and have had no issues so far. Easy enough to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good starter Xbox one headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We originally bought an Xbox one headset that was over 120 dollars and there was an echo. Bought this headset and works like a charm.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 1 out of 5 stars

    These things are cheap.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now its not Best Buy's fault that these microsoft generic mics are terrible in quality and durability. But I'm not happy that when i went to return the item for a second time after it had broken again, the manager turned me down. I understand there is fine print and all but i was only one day past the warranty with a product that continued to give me trouble. Thumbs down.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this head set to replace an old one that was broken. My son plays at night and this headset is perfect for him.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tight fitting not adjustable but works ok for the price.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    microphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is the basic headset for the xbox one, it does the job but can be uncomfortable after wearing it for a while and the wire can get annoying

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Headset for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headsets. He has been using them for years and the only time I have had to replace them is when he left them on the floor and someone stepped on them. He says reception is exceptional and no one has ever complained about the quality of his voice when playing with friends.

    I would recommend this to a friend
  • Pros mentioned:
    Volume control

    Rated 5 out of 5 stars

    Great base headset!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your not into spending a ton of money on an expensive headset this base model headset is for you! Its very comfortable and has convenient volume controls and mute button right at the base of the controller where it plugs in. Took a little getting used to compared to the 360 version. Awesome headset must buy!!

    I would recommend this to a friend