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Customer Ratings & Reviews

Customer reviews

Rating 4.2 out of 5 stars with 3289 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers express satisfaction with the sound quality and price of the Chat Headset for Xbox One, Xbox Series X|S, also noting its lightweight design and comfortable fit. However, some users report concerns about the headset's durability and the microphone's longevity. Positive feedback frequently highlights the ease of volume control. The overall experience appears to be a balance between affordability and potential issues with the product's lifespan.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,289 reviews
  • Rated 5 out of 5 stars

    decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There alright.Would be better if they brought back the wireless headsets

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    work good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son pulls it out by the cord as it can be dificult to remove.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Headset for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to purchase a headset to be able to talk to my buddies on Xbox live. There is some pretty pricey headsets out there but I had just spent a lot of money on my new Xboxone S. So I bought these and I was extremely happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Base model but still performs as it should!

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Durability

    Rated 3 out of 5 stars

    Cheap but effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the most comfortable headset, but cheap and it works.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does the job well enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this is an OK product. It does what I needed to do, although the microphone can be a little bit finicky

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Decent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are decent headphones for the price. Little flimsy but what it's what I expected

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 4 out of 5 stars

    Serves Its Purpose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably not the greatest quality but much cheaper than most headsets and serves its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    nice headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the new sound control options. Fits well and allows for easy gameplay communication

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the only headset I use or tell anyone else to buy!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have bought several of these over the years. Headset works well, but is easily broken by frustrated players! Still, worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mute button is now on the controller and much easier to access.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just want to chat with your friends clearly while playing, then this is exactly that.

    I would recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    not a good headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok for everyday use but they break easy just waiting for wireless headsets for the Xbox one

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there.
      Microsoft warrants the Xbox One or Accessories will not malfunction under Normal Use Conditions for 1 year from the date you purchased it; and for Accessories, means 90 days from the date you purchased it. Please contact us directly so we can assist you with a possible replacement at: http://support.xbox.com/en-US/browse/xbox-one
      We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Enjoying this item.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids really enjoy this item. They have fought over it since the day I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    one of the best shows ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't normally like shows, but this one is good. Very good in fact.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Connection with other players

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can communicate to other players clearly and precisely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great and perfect product for my son's use. Thanks to Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no issues or complaints about this headset. Works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Xbox headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset works great and the price is good. Would recommend the product.

    I would recommend this to a friend