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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4727 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Desktop 850 Full-size Wireless Keyboard and Mouse Bundle for its wireless convenience, budget-friendly price, and user-friendly design. Many appreciate the ease of use and installation, as well as the overall functionality and durability of the product. While some users have expressed concerns about the lack of a caps lock indicator and minor issues with the mouse, the overall positive feedback suggests that this product meets the needs and expectations of a wide range of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 4,727 reviews
  • Rated 5 out of 5 stars

    Nice keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on a pc plugged into my tv. Has good range and is responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good mouse and board, i like being able to move to a different area to do work or gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It brings a mouse for the price of one. Very good to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good cheap keyboard

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves its purpose. It is simple and does what it is meant to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is light, efficient, and comfortable to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up and use. Great deal for the money. This is third one that I have bought.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does the job, sadly uses batteries but my brother liked it for a gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to plug-use with 3 different laptops:old win7, hp spectre win10,and surface win10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very quite and responsive keyboard and mouse. I’m happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product and that helps me a lot and finally I got the one which I am looking for

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not what I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 4th time to purchase this product as it is something that I started giving all of the attorneys at my firm (they used to pick their own until we found this one which everyone agreed was great - especially ergonomically). So, out of all fairness, the product has been relatively stable & treated both me & my colleagues well in the past e.g. battery life is better than average -even if you habitually forget to turn off your mouse, it's a known quantity in that Microsoft & Best Buy manufacturer & distribute the product, respectively, & I've (we've) had zero issues as a law firm in terms of quick & easy installation, compatibility, or software malfunctions. The first (and only) time I have had an issue with this particular product was earlier this spring (2018) after an associate attorney of mine - for whom the product was purchased for - informed me of issues (discovered upon opening the box) that were isolated to the keyboard. To me, after inspecting the keyboard, it appears that the product was sold as new when in actuality it was an open-box return/sketchy exchange (there are no bar codes that I can find on the product...again, sketchy) that was not properly checked by staff before being put back out on the shelf for sale. I would consider this an anomaly, but I have a friend who made a purchase at Best Buy (prior to new executive management), & it wasn't until he was troubleshooting problems with Samsung that he was made aware (through their records/serial numbers) that the item has been refurbished & was not actually new, as warranted. Out of fairness to Best Buy, I won't get into specifics on this particular incident, but I will say it was significant & not the norm given the product type/investment. I will however double-check with him to see how things ended up, & I will amend this review if it turns out Best Buy ended up doing right by him (I think that says a lot when a company - large or small - admits to a mistake & rectifies it). That instills consumer confidence. In my case, I was missing batteries (they've always been included in the past) as well as a key belonging to the keyboard (B I think it was!). Anyway, I was unable to return the product due to health issues/constraints, so I essentially got stuck with a keyboard that ended up serving no utility whatsoever (it's still in the box). I get that it's only $20-something, but it's more about the time & frustration that it cost me - especially while being sick. To add to that, I spoke with a store associate who said I needed to return the item to the store I made the purchase at, which just didn't seem right...I inquired about shipping the product back, & I was told I would have to cover the costs out-of-pocket. To spend $10 on shipping for a $20 keyboard just doesn't make sense. Maybe I was talking to a new employee - who knows! 9 x out of 10 I would refer this product to a friend (which explains my answer below), but obviously not this time based on the product itself & the customer support.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great compatibility

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my iMac. I haven’t had any issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice keyboard for the price. Kid loves it for his gaming. It was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great would recommend my co workers have also bought them

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard and mouse combination is economical and worth the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works for what i needed it for and that is just a basic keyboard and mouse

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great size keyboard and mouse combo for my busy desk,

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a keyboard bc I needed a keyboard. Wireless part was a bonus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Keyboard

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. Haven't had any issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keyboard but, don't like how it's shiny and easy to scratch it

    I would recommend this to a friend