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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4728 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Desktop 850 Full-size Wireless Keyboard and Mouse Bundle for its wireless convenience, budget-friendly price, and user-friendly design. Many appreciate the ease of use and installation, as well as the overall functionality and durability of the product. While some users have expressed concerns about the lack of a caps lock indicator and minor issues with the mouse, the overall positive feedback suggests that this product meets the needs and expectations of a wide range of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 4,728 reviews
  • Rated 5 out of 5 stars

    Solid value for business use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You really can't go wrong with a basic cordless keyboard and mouse set from Microsoft. Then again, Logitech are equally good too. You must be willing to keep a battery supply on hand for the mouse because when it start to go out, it can be maddening. I've been down the road before, so I'm cool with replacing the battery every couple of months. Make sure you do it that regularly or you'll be going nuts straining to use it without having a spare battery. BTW, the mouse takes only one battery which I suspect leads to need to change it. Also, don't even think of use a lithium ion in it. Weak.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great quality for the price. Highly recommend thus.

    I would recommend this to a friend
  • Cons mentioned:
    Loud keys

    Rated 2 out of 5 stars

    Noisy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works and is smooth and comfortable, but the keyboard is loud no matter how fast or slow you type.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Needed another wireless keyboard/mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Best Buy wouldn't accept a previous Logitech keyboard/mouse I had bought because of their inane return policy had to buy a new one. This keyboard seems to work fine. No problems yet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK For the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No Caps Lock key to be found otherwise OK. I thought it would be better than my older keyboard but this one also causes me to hit a neighboring key and then I have to return to correct!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect value for its price. No issues. No disconnection issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nah

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not really like this item. Really and to press the keys.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard and Mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a Microsoft product; however, the keys didn't seem as natural for me as other keyboards. The mouse and keyboard will only work with a USB adapter (included); I wish it was truly Bluetooth.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    good price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it and it works good for the price and I got it on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fading power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is fine. The keyboard is functional but would be better if it had a power button, to prevent the batteries from dying prematurely..

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Works as designed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my father. Works great. He loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Rudy Bernstein

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Quality and great price for the product my wife loves it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but wish it had a caps lock indicator light so I know when I am in all caps.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is good but the price went low after a week of my purchase!!!! So the deal is not good

    I would recommend this to a friend
  • Cons mentioned:
    Caps lock indicator

    Rated 2 out of 5 stars

    ok, but...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine. Has no "Caps Lock" light. That's a major shortcoming, especially with passwords.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mouse is Good Keyboard doesn’t have normal spaces

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is Good Keyboard doesn’t have normal spaces. There are no spaces between the top row as there are normally between the keys on a keyboard.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    nice wireless keyboard and mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this keyboard and mouse for my wife desktop computer, she is loving this, easy to use with no signal loose. happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 1 out of 5 stars

    3 TIMES!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always liked the feel of the MS wireless keyboard, so after my first one had letters disappearing on me, I replaced it figuring I had gotten a couple of years out of it. Long story short: My third one lost 3 letters within a month!! Three keyboards with disappearing letters??????????? So disappointed. Now I have to go through Microsoft to try and remedy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Microsoft Keyboard &Mouse

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return it cause the mouse wasn't connecting to my laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item so that it will be helpful to do WFH, the only problem is with the CapsLock button, there is no indicator for that.

    No, I would not recommend this to a friend