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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 4727 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the Desktop 850 Full-size Wireless Keyboard and Mouse Bundle for its wireless convenience, budget-friendly price, and user-friendly design. Many appreciate the ease of use and installation, as well as the overall functionality and durability of the product. While some users have expressed concerns about the lack of a caps lock indicator and minor issues with the mouse, the overall positive feedback suggests that this product meets the needs and expectations of a wide range of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 4,727 reviews
  • Rated 3 out of 5 stars

    Not best design for keyboard.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connection was easy. Mouse is fine. Keyboard is very lightweight and not well designed for extended use.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good work keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy features such as the button which opens the calculator … It is a nice design, has a wonderful range also.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay, but slow catching up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse is fine, but the keyboard seems to have problems connecting ergo slow and often stops in mid entering.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent keyboard, the keys were positioned different than I am used to, so I wasn't a big fan. Otherwise great quality.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard is great But Mouse Stinks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really did not want to spend too much and there were cheaper options available but I was afraid to try because they were so cheap. Anyway the keyboard works great but the mouse pointer does not move smoothly like all the other mouses I have. Sometimes I have to pass over small objects many times before I can select them. This mouse is terrible for s Microsoft product. I mean it really sucks

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello CheapCharley, Microsoft has a 2 year limited warranty on the Microsoft - Wireless Desktop 850 Keyboard and Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Cons mentioned:
    Indicator light

    Rated 1 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No light for cap lock. Keyboard feels cheep. I wish i had chosen a different keyboard.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap product Hence why the cheap price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this wireless keyboard and mouse set up so I can bring it around with me when I’m working out on the road two days after I had it several buttons collapsed and quit working and if the mouse is any kind of distance away from the dongle it’s glitchy and doesn’t work very well but what can you say when you pay $14

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great for awhile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great product, but after a few months the dongle only worked sometimes, and then the mouse quit working.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An okay keyboard. I just wish the function keys were larger, which would help when using Excel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product for minimal use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed keyboard so looked into them. Liked this one for looks and cost. Would recommend for most applications.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap quick option

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke after about a year. All of the keys started to stick.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great mouse. Ok keyboard

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse works great. I don’t care for the feel of the keyboard.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not well built

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look like cheap stuff from China. Worst that it has not light for cap lock.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Who knows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still in the box until I need it and then I'll take it out and use it if the batteries are still good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good keyboard for when you need one quick after spilling beer on old one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great wireless kwyboard and mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless keyboard- dependable fir office use and not too big.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not really satisfied.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wireless mouse and keyboard worked at first and then stopped. I took it back to the Geek squad but was told it was no longer under warranty after 30 days. I finally found out, not from Geek Squad, that I needed to download drivers for the keyboard/mouse. The keyboard reflects the light so much that it's difficult to see the keys. What make it even harder is that the white print is wearing off the keys after less than 3 months. It is also a very noisy keyboard.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price; average quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good second keyboard for a laptop or TV but mouse requires mouse pad, not bluetrak

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Only worked for a month

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two of these one still works, other worked for about a month then would no longer connect to my laptop! Also batteries in the keyboard are always dead! I would turn off whenever i wasn't using. The stand/braces on the back to tilt keyboard up are plastic. One was broke right away.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    There’s no caplock indicator!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish the keyboard had a indicator for when Caplock is turned on.

    I would recommend this to a friend