Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 4727 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the Desktop 850 Full-size Wireless Keyboard and Mouse Bundle for its wireless convenience, budget-friendly price, and user-friendly design. Many appreciate the ease of use and installation, as well as the overall functionality and durability of the product. While some users have expressed concerns about the lack of a caps lock indicator and minor issues with the mouse, the overall positive feedback suggests that this product meets the needs and expectations of a wide range of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 4,727 reviews
  • Rated 1 out of 5 stars

    Mouse is okay but keyboard has a delay.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one of these before and it worked fine. I did have some problems with the keyboard but it was after a few months of use and I did bump it around a bit. But this one never worked right from the start. I didn't take it back because I throw away the box because I didn't notice the delay problem due to the fact that the computer I use it on is mainly for gaming and I use the mouse and a XBOX 360 controller most of the time. But this is not a good keyboard and mouse set at all. The mouse is okay but the keyboard is terrible. Logitech makes a much better keyboard and mouse set for about $15 bucks cheaper than the $34 I paid for this.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello cello, Microsoft has a 2 year limited warranty on the Microsoft - Wireless Desktop 850 Keyboard and Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works for what I need it for. Like that’s it’s wireless

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Keyboard Mouse Combination

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a decent Keyboard Mouse Combination. Not too fancy and not too cheap.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Price point

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great all and one wireless device. Plug and go

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Nice one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, very smooth. This doesn’t chip or crack.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There are much better options out there !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an impulse buy....didn't do my normal research. I don't like the keyboard for 2 reasons : a) there are no light indicators telling you that Caps lock and/or Num lock are "on". Annoying and not smart or friendly. The first letter you type at the start of a session does not register ...so you need to type it again. Annoying too....

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard is ok, it's temporary until I purchase the Microsoft Arch wireless keyboard again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its ok slight curve to keys takes time to get use to

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Erratic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse is erratic, have to reset it often, Keyboard interferes with other wireless keyboard, had to take the batteries out

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not that great for working over long as periods me

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse does not hold battery charge for very long. Replacing battery every other day

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    disappointed

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought one that didn't work. It was happily replaced but it still isn't working. I hate my wired fallback but that works. With the covid restrictions I don't feel right about coming into the store to talk to the service people - the problem might be user error.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    it's fine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special here. Pretty standard Keyboard and mouse.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    doesn't have a light for capitals

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nothing special about it. I give it 3 stars average,

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took on a trip now the mouse isn't working. Spend the extra money and get a better model

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Need indicator lights for caps and num lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard is reasonably solid, but lacks indicator lights for caps lock and num lock. Accidentally striking the lock key for caps or nums can cause typos which have to be reversed. This seems like a small thing, but lack of indicator lightls can be annoying.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Loud keys

    Rated 1 out of 5 stars

    I don’t recommend this product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The key board is too loud and the wheel on the mouse making a Squeaky noise. I purchased it online during the quarantine, so I didn’t get a chance to return or exchange it. I don’t recommend this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Entry level keyboard and mouse.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased it on sale to be a backup. Reasonable product if you get it on sale.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keyboard

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works but sometimes the mouse is jerky and keyboard keys sometimes don't seem to take.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works fine but nothing special

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine nothing wrong with it. Considering the price I was expecting a little more.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It Works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All I can say is it does what I want it to do. I'm glad I bought it.

    I would recommend this to a friend