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Customer reviews

Rating 4.5 out of 5 stars with 4727 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Desktop 850 Full-size Wireless Keyboard and Mouse Bundle for its wireless convenience, budget-friendly price, and user-friendly design. Many appreciate the ease of use and installation, as well as the overall functionality and durability of the product. While some users have expressed concerns about the lack of a caps lock indicator and minor issues with the mouse, the overall positive feedback suggests that this product meets the needs and expectations of a wide range of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 4,727 reviews
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for a customer to use with a camera system we installed and it works great. We were able to place a DVR high on a shelf in their office and they use this setup to control everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic wireless combo

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good raised keys and adjustable angle, key pad is nice feel and mouse is a nice size for a basic system

    I would recommend this to a friend
  • Cons mentioned:
    Mouse

    Rated 1 out of 5 stars

    Mouse is bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The key board is nice but the mouse is terrible. I purchased a mouse pad and that helped, but I think I will have to get rid of it. Glad it was on sale.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Mouse sucks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mouse doesnt move smoothly. Keyboard is great.....

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    the wireless mouse sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a Logitech keyboard, but the store was out of the model that I wanted. I settled for a Microsoft keyboard. Bad judgment on my part.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Wireless issue

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mouse is not working properly if we move away from the wireless usb adapter.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Keys are Wearing Off

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in April. Paint on keys are already wearing off. You think in this day and age something like that would not occur.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Best Buy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    spending the extra money on the microsoft desktop wireless keyboard and mouse makes a difference.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother without taking one for a test drive

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would like it. I've had other Microsoft keyboards thta I loved, this one is not something I love. I tried to get used to it but it ended up in a closet and it now in a landfill. Why? I cannot raise the back enough to have the angle I prefer. Add to that the keys feel mushy and I did not feel confident in my typing when using it. Basically it feels terrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Needs dongle to connect via Bluetooth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected seamless Bluetooth connection! Needed to buy a docking station to use this keyboard AND keep other peripherals plugged into machine.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Overall Decent but has an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The USB plug in has a hard time and we have to unpulg and plug it back in every so often. Our last Keyboard Mouse combo was Logitech and we did not have that issue.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I thought it would be

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard works well. but the mouse is not up to par as it sometime does not do what it is told to do

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a very good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works when very close to USB plug. I have laptop on desk and keyboard on slide out below and it doesn't work well.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth It

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in February and they worked well for 2 months. Then the keyboard lag started. When you work from home you need things to work and this was not doing its job. Don't waste your money on the wireless stuff. It doesn't last long and it wants to do its own thing when it does "work". Stick to the wired keyboard and mouse. I would be ashamed to sell this stuff in my store.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer using a keyboard rather than the one on my laptop because I can type 80 words a minute on it, and I am too lazy to spend the time adjusting to a different keyboard.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys are ultra chunky, and when is type, I’d often hit other keys. The keys are not very responsive either. I’d have to press the “k” key, for example, three or four times before it would work. I didn’t use this that much in the first few weeks I had it, and when I finally really needed to (and discovered what a piece of junk it was) it was too late to take it back. So wasted $21 and change (or whatever it costs). My advise.... spend a little more and get something worth the money. Not cool Best Buy :/

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cannot beat this for the money. It works so good and the keyboard tactic is lovely!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Microsoft 850 keyboard

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than the old wireless Logitech did before the mouse died.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was ok for a starter keyboard because it doesnt have the tradition light indicators for things like vaps and number lock so u cant tell if either is activated

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to add to computer and is working well. It ia a good size for a small desk.

    I would recommend this to a friend