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Customer reviews

Rating 4.5 out of 5 stars with 4727 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Desktop 850 Full-size Wireless Keyboard and Mouse Bundle for its wireless convenience, budget-friendly price, and user-friendly design. Many appreciate the ease of use and installation, as well as the overall functionality and durability of the product. While some users have expressed concerns about the lack of a caps lock indicator and minor issues with the mouse, the overall positive feedback suggests that this product meets the needs and expectations of a wide range of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 4,727 reviews
  • Rated 2 out of 5 stars

    Not good for upper/lower case passwords

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is fine, but there is no cap locks indicator. When entering passwords, cannot distinguish upper and lower case letters.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    It has a lot of lag!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like. It is always malfunctioning. I takes forever to write something sometimes it works fine and some others really bad. The mouse is the worst.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    returned for a Logictech

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard worked but I could not get the mouse to connect for some reason. returned product and purchased another brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for work.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my office, works very well and battery’s lasting for a long time.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that the CAPS lock & number keys do not light up, I can’t tell if it’s on or off when typing my username & password

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great combo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a great mouse and keyboard. Better than the previous wireless combo we had

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Bad condition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally disappointed with bestbuy team. I bought used one and when i received missing stuff and very very used condition. I don’t recommend to buy used condition stuff. It will definitely surprise you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after three months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked for about three months and now the mouse and keyboard keep going in and out. the USB plug-in isn't working correctly and it is preventing me from doing my work. I've tried taking the UBS port out and putting it back in but that still doesn't work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Look at a different product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is terrible and Microsoft's warranty policy is worthless. USB dongle broke within two months due to defective weld and Microsoft told me it's not covered under warranty due to them considering a defective weld-user damage. I would stay clear of this product due to Microsoft's terrible warranty.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    A bit cramped

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard lacks spaces on either side of the Insert-Home-PgUp pad which makes it a bit more difficult to use. Also, the letters wear off rather quickly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Limited Touch Sensitivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard layout is ok, but having used many keyboards over the years, I found this Microsoft unit ti lack basic touch typing sensitivity.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless Keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exactly as expected works well with the computer it was purchased for

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mouse is a bit of a problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is great but the mouse doesn't work on any service but a mouse pad. If you take this on the go, then you must bring a pad or it will not work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mouse and keyboard

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice product exactly what I wanted quality is good and price good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good budget keyboard and mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this keyboard and mouse to work with an used Mac mini. Once the computer recognizes the keyboard and mouse they work great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Order came without the USB fob to actually use the keyboard or mouse, and no replacement was offered or way to resolve. Essentially it’s a pile of plastic that doesn’t work.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Stiff keys

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You have to push the keys a little hard. Keys are stiff and no caps light

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Dongle is a disaster

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dongle was clunky and broke easily. Microsoft doesn't even bother when i called them back. Absolute no buy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WKF

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement and solved the problem and works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Keyboard

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the cost. Very user friendly and unobtrusive.

    I would recommend this to a friend