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Customer reviews

Rating 4.5 out of 5 stars with 4727 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers highly value the Desktop 850 Full-size Wireless Keyboard and Mouse Bundle for its wireless convenience, budget-friendly price, and user-friendly design. Many appreciate the ease of use and installation, as well as the overall functionality and durability of the product. While some users have expressed concerns about the lack of a caps lock indicator and minor issues with the mouse, the overall positive feedback suggests that this product meets the needs and expectations of a wide range of users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 230 Showing 4,581-4,600 of 4,727 reviews
  • Rated 1 out of 5 stars

    CHEAP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keyboard is cheap and nothing lights to tell you if caps or number lick are on!!!!! Mouse is junk it sometimes and sticks other times!!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    keys stick, really have to watch that they worked.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The keys do not consistently work ie you really have almost pound them. I have never had this problem before- have to press them several times.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Barb, Microsoft has a 2 year limited warranty on the Microsoft - Wireless Desktop 850 Keyboard and Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you. Microsoft

  • Rated 1 out of 5 stars

    Mr.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jets stick and time is wasted erasing the errors. I returned it. Cheap. Didn’t have a light on the capital letter key.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    might just be me but...

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technically great. But its a weird thickness. little too thick, but not thick enough to be comfy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Basura

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keyboard works fine until Microsoft prompts you to update the firmware. Then it is unresponsive and nothing will fix it. Much simpler to go with Logitech.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A Bit on The Cheap Side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The A,B,N,J,H and S keys did not work. Mouse felt super light and cheap. I hoped that this would do the job, but, I was surprised at the failure. I hope this is not the norm.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work at all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Told the items would work with any system. They did not. Had to purchase wired units which worked fine. Person who sold me computer also said that wireless does not always work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless Mouse and Keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both the mouse and keyboard worked well at first, and now the mouse is moving erratically. This was 2 months after purchase, so could not return.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very poor keyboard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys feel very loose and not precision at all. Looks and feels cheap. Mouse does not autosense movement to turn on - you have to turn the mouse over and press the switch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    out dated item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software is outdated. It was not compatible with my new computer. The technology was from 2011 and caused my new computer to fail. I would not recommend this product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor quality and key board makes lot of noice. Not to buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crap!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap! It is what you pay you get. Just sorry crap!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor makeshift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keybaord won't flatten. Is twisted. Mouse roller ball is too sensitive and it pushes the autoscroll into lock too easy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mouse movement is chopy. The keyboard works when it wants to. Not worth the gas to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Where's my reparations?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't really end up using it. Nice keyboard mouse combo. Eff Microsoft though. Where's my reparations?

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Squeaking scrolling wheel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scroll wheel started to make squeaking sound after using it for about a month. Buying another mouse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wireless USB connector quality not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless USB connector got stuck in my matchbook USB port and stopped working within 8 months of purchase

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite keys and connected easily. Did start missing keystrokes recently. Changing batteries had no effect. Replaced it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Transposed letters

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Key pats stopped working- I would click on C and the letter N would pop up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't track half the time and is sluggish at best. Keyboard is OK but the mouse makes it a no buy. I returned it and purchased an arc touch.

    No, I would not recommend this to a friend