Customer Ratings & Reviews
- Model:
- PY9-00001
- SKU:
- 4533300
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the Desktop 850 Full-size Wireless Keyboard and Mouse Bundle for its wireless convenience, budget-friendly price, and user-friendly design. Many appreciate the ease of use and installation, as well as the overall functionality and durability of the product. While some users have expressed concerns about the lack of a caps lock indicator and minor issues with the mouse, the overall positive feedback suggests that this product meets the needs and expectations of a wide range of users.
This summary was generated by AI based on customer reviews.
went out within 6 mo.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard stopped working about 6 mo. out. Logitech keyboards have been more reliable for us.
No, I would not recommend this to a friendkeyboard
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it refurbished , it was supposedly checked out, but it still doesn't work very well.
No, I would not recommend this to a friendButton on Keyboard Stopped working!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons on keyboard made it unusable, waste of my money. DOnt bother with this junk!
No, I would not recommend this to a friendSuper Small Size
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is tiny - only as large as a small laptop, so why bother? Returned.
No, I would not recommend this to a friendWorked for 10 days and gone!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of time and money on this product. Keyboard and Mouse doesn't connect to desktop/laptop anymore.
No, I would not recommend this to a friendProduct did not fix my keyboard problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard and mouse set did not work well for me. I thought this would fix a computer problem for me but actually performed worse than my current key board. Not totally blaming this product. Problem could be my aging computer.
I would recommend this to a friendHas connectivity issues at times.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keyboard has random issues with connectivity. Receiver is 3 feet away. Mouse works fine.
No, I would not recommend this to a friendNot what I should have bought.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to know complex Computer Lingo to make this thing work. I can only go so far. No live help from Best Buy or Microsoft.
No, I would not recommend this to a friendGarbage keyboard and mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Probably the worst keyboard and mouse I’ve ever bought. An old serial ibm mouse and keyboard beats this junk!
I would recommend this to a friendPiece of Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worst wireless keyboard I have ever used its useless. If I still had box would return. I am not using it and will throw it out.
No, I would not recommend this to a friendBrand response from MicrosoftOutreachTeam
Posted .Hello Unionsquare2, Microsoft has a 2 year limited warranty on the Microsoft - Wireless Desktop 850 Keyboard and Mouse. For more details and a possible replacement, please visit: http://www.microsoft.com/hardware/en-us/warranties . We apologize for any frustration this has caused and hope this was helpful to you.
Get something else
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stopped working after 2 months, bad receiver would not recommended this product
No, I would not recommend this to a friendCould not rate it lower..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With new batteries, and the receiver plugged into the front USB port , would not track smoothly... junk..
No, I would not recommend this to a friendVery cheap
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed.Some of the keyboard letter felt down on the 2 day of used ..excellent customer service at the store.
No, I would not recommend this to a friendNOT WORTH THE PRICE OR THE TIME SPENT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.broke down stopped working day after warranty was over go figure
No, I would not recommend this to a friendNo Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard ESC key keep sticking & Everytimes taking some time to make it okay.
No, I would not recommend this to a friendLeave it alone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too complicated to start. I ended up returning it.
No, I would not recommend this to a friendOpen Box Item to be Fair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In this review I must state that the item was an Open Box item and did not include wireless remote chip.
No, I would not recommend this to a friendPoor Mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working within few months. Please do not buy this product!
No, I would not recommend this to a friendMicrosoft keyboard
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s working fine but no proper support from Microsoft team
No, I would not recommend this to a friendDoes not respond well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a good response with both keyboard and mouse. I will not buy this again.
No, I would not recommend this to a friend