Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$220.11

Customer reviews

Rating 4.4 out of 5 stars with 16566 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 16,566 reviews
  • Rated 5 out of 5 stars

    Really good controller

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller for the price especially if you already have the back pedals

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works as expected

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the core model so it does not include the paddles on the back, they will need to be bought seperately. But for what i got it for, it works great and ill pick up the paddles another day.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good purchase

    |
    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller !!! It does give you a whole different experience, been playing with it ever since .

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Upgrade But Would Like More

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The built-in battery pack and grips are great. Charge lasts 1-2days with 5 hour play. The sensitivity slide bars below don’t seem to make a big difference. I would have liked the paddle controls as an option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller. High quality. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customization for the buttons is a really nice feature. I like that i can have multiple profiles of configurations for different games and styles of play. Comfortable controller as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better controller.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Xbox controller really does make a difference in game play. It may be slightly heavier that regular controller, but the accuracy makes the difference. I would recommend this controller over the regular one any day.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expensive but fun addition to my console.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first thing I noticed was the heft of the controller. This thing is rock solid. I will say, playing with all four paddles didn’t let me get as good a grip as I wanted, so I only play with the top two (I have large hands and the lower ones got in the way), but I enjoy the advantage of being able to keep my thumb planted on the right stick. There is slight drift in the right stick out of the box and adjusting the stick tension did not fix it. That being said, it is so slight it’s so far only registered when looking at the map in Warzone. It otherwise has not affected my play. The short-throw trigger setting is great for any repeated with the trigger motion (e.g., semi-auto shooting). The paddles let me crouch and jump while aiming in CoD like the PC players, replace my stick presses for added finesse in NHL, and make some fun paddle shifters in Forza. Definitely a fun addition to my One X and happy to know it is forward compatible for the transition to the Series X. If you have the money to burn, it’s a fun addition, but not a necessity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    troncoller

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing controller love the colors and great grip on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Controller

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller son loves it! Definitely worth the money!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality feel!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller! Could be a user issue, but much heavier than PS5. Wears on my knuckles, BUT it’s pure quality.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for competitive gaming highly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Feels much better than the standard controller but

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the original Elite controller, which I loved, and bought this on a whim while picking up my Series X. The weight and texture of this controller gives it a much higher quality feeling than the standard one. Its features including the ability to adjust the tension of the sticks, the included magnetic charging stand, etc., are awesome, however, like many mine wasn't flawless out of the box. I almost returned it due to my A button not working every time I pressed it (worked 7-8/10 times testing it), and I decided to fix it myself using the tape method. It's worked flawlessly since. I didn't want to gamble exchanging it for another one. I also priced out DIY modding a standard controller with a new shell, rechargeable batteries and stand, quick triggers, and more but it wouldn't have cost all that much less than this item when I bought it on sale, and still would have a few features missing. Overall I'm happy with it considering all it's bells and whistles, the feel vs the standard controller, and the sale price I bought it at, but 1 star subtracted for having to fix a brand new and still expensive controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent revision

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had and still use the original Elite controller (that one is now used on my desktop). This controller lives up to the reputation of the original and improves it. It's lighter yet more substantial when you are holding it. It has excellent battery life, and the feel of all the keys are mostly solid. I love the new size of the back paddles. Before I was always hitting them when I sat the controller down (which is a pretty big deal when watching Netflix or OneGuide video content). This one, I haven't registered a key press at all when I sit the controller down. Also, I love the charging stand. I keep the stand in my case and just charge when I'm not using it for a day or so. The case is a well designed accessory. +5 stars What I don't like, the built in batteries. I fear that eventually burn in memory will present as an issues, and I won't be able to replace the batteries -- Minus .5 stars. I also think this controller is priced too high -- Minus .5 stars. Other thoughts -- some have said the build quality is still an issue, particularly from units bought from BestBuy. I can say, I haven't had a single issue with build quality.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your experience with your new Xbox Elite Wireless Controller Series 2. We're delighted that you feel it's an improvement on the original Elite, and that you're enjoying using it. The battery in the controller is a premium internal battery that is designed to hold its full charge for over two years with minimal degradation. If you experience an issue with the internal battery, we recommend contacting Xbox Support here: https://aka.ms/AA4w2z7

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Very nice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since being able to afford one, I have always used these. The reason for the four-star is that I know in six-seven months I will need top use the warranty support for stick drift or a broken bumper. The reason why not three or lower, I have total rewards and BestBuy is good with replacement controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller on the market

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Microsoft Elite Series 2 Controller is hands down the best controller I’ve ever used. The build quality is solid, the adjustable thumbsticks and trigger stops make a real difference, and the paddles on the back are a game-changer. The battery life is great, and it just feels premium in every way. It’s not cheap, but if you game a lot, it’s 100% worth it. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product for my son. He’s been using it since the beginning of the year and it has been holding up and he really enjoys it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The absolute best controller out there today

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the controller is expensive, the build quality and customization makes it well worth it. Once you use this controller, all other controllers will feel like cheap pieces of plastic. They’ve finally fixed the bumper issue that’s plagued Xbox one controllers from the beginning. The amount of customization you have is incredible. You can assign a button to be a shift toggle that turns other buttons to become other buttons. You adjust your triggers to 3 different settings allowing you to pull the trigger faster since they’ll be less travel. You can even adjust the thumbstick tension. On top of all that it comes with changeable D-Pad, analog sticks, and paddles. All this is packed into a nice case that allows you to charge the controller. The cradle can be removed if you so choose and you can change the controller while playing by plugging the USB-C straight into the controller. Some people won’t like the fact that you can’t change the batteries but I’ve been getting easily 40-60 hours of battery life per charge. And on a final note, you can assign button profiles to the controller and can easily swap between 3 of them this time around instead of 2. There’s even a default setting so there’s technically 4 hot-swappable profiles. Overall I highly recommend this controller to anyone who enjoys gaming. I honestly think It’ll enhance everyone’s experience, even if there’s a slight learning curve for the paddles. I’d also recommend the Best Buy warranty. The standard warranty is only 90 days and if you’re gonna be spending $180 on a controller I’d spend the extra $20-$30 for the 2 year protection plan. While I haven’t had any trouble with it yet, I’ve seen some people online have problems with theirs.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for recommending the Xbox Elite Wireless Controller Series 2 to other gamers. We're glad that its customization features, internal rechargeable battery, and durable construction has made a difference in your gaming. We hope you continue to get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome Controller

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really amazing controller and love the option that I can switch to make it easier for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X-Box controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simplicity is one of the keys. I had two other brands over the last decade and a half. This one isn’t as tiresome to use. It’s also VERY responsive. A great choice.

    I would recommend this to a friend