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Customer reviews

Rating 4.4 out of 5 stars with 16638 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 196 Showing 3,901-3,920 of 16,638 reviews
  • Rated 5 out of 5 stars

    Solid Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Tier Gaming Controller, solid build. Does the job. They don’t make the regular ones like this anymore. Worth the extra bucks for a more solid build and accurate aiming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvements over Gen1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft stepped it up with this contoller here are the improvements I really think stand out 1) Grips changed, my last to controllers they came off.. it is different on this one and feels like it will handle the stress of gaming longer 2) Buttons, the buttons feel better, from the lit up Xbox button to menue and ABXYs 3) 4 saved settings for different games, with the light indicator 4) integrated recharble battery and charger in case 5) smaller paddles making them better located for use Still working on cons list but here is the only one I have so far 1) charging cored is a little difficult to feed through the carry case to the charging base.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      It's great to hear that you're enjoying the improvements in the Xbox Elite Wireless Controller Series 2. We're glad that you're a fan of its comfortable grip, responsive buttons, internal rechargeable battery, and upgraded configuration options. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Excellent Controller but not worth cost

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite controller was just as good for sensitivity and control. The handles wore and started to separate from the rubber, so I needed a new controller. I'm not sure what was expected of this new controller, but it does pretty much the same. I do like the idea that it will be compatible with the new Xbox coming in Nov/Dec 2020. The one new feature that is great (so far) is the rechargeable batteries. I would use rechargeables in my old controller, but would have to keep swapping them out. With these, I just use the USB cord which I like a little more.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Mark,

      We're thrilled that your new Xbox Elite Wireless Controller Series 2 has been a good upgrade over its predecessor. It's great to hear that you're a fan of its built-in rechargeable battery, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loved this remote for his Xbox one s. He wanted it so bad. Yes it’s expensive but make sure to purchase the warranty!!!! You never know what could happen!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We are happy to hear that your son is loving the Xbox Elite Wireless Controller Series 2. Thank you for sharing this with us.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Love it - cool colorway if youre into it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just replaced my xbox elite 2 after about 3 years, and since having one, i only needed the core. Once having and elite its hard to go back. However they are fragile. First one is almost unusable now from 1 bad drop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for xbox. Better than the default controller by far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Weighty controller, feels and plays good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a really good gamer, so anything that helps is a plus. First time owning elite series. The controller feels very solid and haven't had any problems like the complaints I have seen online (A button sticking, etc). I think it's helped and my only complaint is I'm not quite used to the paddles--they make it hard to get a good grip without accidentally pressing them. That means I'm accidentally switching your primary weapon to melee while under fire in a FPS match.... :/ I don't plan to disable or remove the paddles because I want to get used to using them. I'm ditching my 2015-era Xbox One for the XBox One-X so let's see how this performs with the new rig!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's great to hear that your new Xbox Elite Wireless Controller Series 2 has enhanced your gaming. Thank you for sharing your experience, and we're sure you'll soon become an expert at using the paddles on your Elite.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Purchased multiple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased many of these controllers. My boys have used them for years and are generally pleased with them but the need to be replaced frequently due to “glitching”. The service plan you can but is too expensive to be worth it and we typically don’t have issues with it until after the 1 year mark. But they are pleased enough to buy them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joe

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item cause I use the controller a lot and having a good one is important

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Baker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My teenage son loves it. Says its the best controller he has ever had.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Games

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller! Works great on all games!! My kid got the same one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite remote is top tier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i tell you this remote is exactly what any gamer wants i mean it. I have plenty of remotes and i also have the playstation pro remote when i say this dominates the playstation pro remote its because it has 4 back paddles interchangeable magnetic thumb sticks if you have any doubt go with the xbox elite

    I would recommend this to a friend
  • Best Buy Employee

    Rated 4 out of 5 stars

    Best Controller out there for competitive gaming!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, it may be overpriced but it's amazing for competitive gaming. I got lucky because I bought it as Open Box, but it works perfect. Tip: if you get one open box try it with the Xbox Accessory app and see if there is any issue with it, if there is return it ASAP, if not enjoy cause it's amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny if its available

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are so hard to come by so I bought one just incase my elite 1 broke again. Decided to open it and use it because I was having issues with a new headset and wanted to see if the controller was the problem. Went ahead and played a game of COD Warzone and haven't put it back in the box. Grips feel great and they fixed the issue i had with the elite 1 when you used the quick setting on bumpers for shooting games you wouldn't get much of a response if you tried to drive a car for example GTA5 or COD warzone. Only complaint is the paddles aren't as large as the elite 1s so i swapped them out and been using ever since.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Joey,

      We're thrilled that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. It's great to hear that it's giving you a competitive edge in Call of Duty: Warzone, too. Thank you for sharing your experience; we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It's good, Just not my favorite.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great controller but I prefer the Razer Wolverine V1 over it for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fantastic Controller, Consider Extended Warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very solid controller, miles better than the original which I still own, the only issue is the Quality Control on this controllers. Mine came with a broken Right Bumper that registers twice, and the sticks have drift. All I have to say is if you're going to be serious about this controller consider the extended warranty for a little more so you can return the controllers for the next 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No controller has ever felt better in my hands. A little heavier than the standard xbox controllers. Paddles and trigger locks are legitimate ways to get an edge in online/competitive gaming. Personally, I only use 2 paddles as all 4 feels a bit strange with my hands size. There's also many ways to adjust the response curves of the joysticks offering advanced ways to tailor control. I recommend the warrany for peace of mind knowing that this product has some history of defects, not to mention controllers themselves get beat up over time, thats the way it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it its worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for gaming it just feels right love the feel of it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought it sooner. Great controller. A lot of fun. It took a few minutes to get used to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the quality.I’m happy to have it and recommended to everyone

    I would recommend this to a friend