Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$220.11

Customer reviews

Rating 4.4 out of 5 stars with 16536 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 16,536 reviews
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built the flippers give you a advantage over a normal controller absolutely recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lover the series 2 controller definitely worth the extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool upgrade from the base controller. The adjustability really changes the experience. The charging case and overall battery life of the controller are amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    XBOX ELITE CONTROLLER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great you can adjust it to ten way you like and play!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers! Love that it can be customized to your open button lay out

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sadness but I got a refund

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I would have paid full price for this I would have been very displeased with the overall product. I returned the used one based on that the right bumper barely worked. I tried to work around it by mapping the paddles but that was somehow worse than an inconsistent bumper. Besides the fact I could change the controller emblem color (should be mandatory at this point for all the controller considering the regular ones are $60/$70). The pro controller is just a glorified overpriced Xbox series controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson love this. We gave me a big hug what a great choice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    absolutely gross

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    See the pictures for what Best Buy considers "open box - good condition." 1. literally missing all accessories 2. packed in a brown box and shrinkwrapped so tightly that the sticks were mashed down 3. all scratched up 4. rubber grips filled with some crust substance. Food? earwax? This was such a waste of my time. Going to the store, waiting to pick up the order, inspecting it, then having to immediately do a return, which took 15 minutes because the pickup had to "process in the system." It took two employees to figure out which buttons to press to undo everything. They suggested I just leave as it would "take a while" and I should just leave my $80 in limbo. I guess there's a reason it was so cheap...literally disgusting, and the employee at least offered me hand sanitizer after I handed this disgusting thing back across the counter. This will be my last "open box" experience with Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    New conteoler for pc

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its no ps5 conteoler but does the job on the new pc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, bought open box and it's like new, everything there great quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible controller

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very luxurious pro controller very comfortable and great if you have the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good when it’s good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving 2 totally trashed controllers. I finally got one worth while.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prety good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good controller. good price. has case. has adapter

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bumper buttons messed up. Avoid!!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and at first I loved it! But after about two years one of the bumpers is registering two inputs for every one click! I have taken excellent care of this controller so it's very disappointing to see these issues so fast. Unfortunately with only a one year warranty I can't even get it repaired! I'm stuck with a paper weight. If you MUST buy one get a 3 year warranty.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best remote out there.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's a reason for the price. The Elite series 2 stands out against any other remote in every aspect. Quality, build, battery life, customization options. Well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it a year. Still works great despite a few hard crashes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a nice controller especially the paddle attachments

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done buying batteries

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing remote. Only use one paddle so far for cod and it’s fantastic. Battery life is longer than I expected. 4-5 days until the remote light turns amber.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you think your new Xbox Elite Wireless Controller Series 2 is, in a word, amazing! No matter your game or playstyle, we've designed your new interface to give our users more of the in-game control they need to be successful. We're thrilled you've found it to meet your needs as a next-generation gamer! Thank you for sharing your feedback. We appreciate your insight!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Is good

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    V nice. Much like. Did the things good. Thanks for ur time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite controller 2

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always love the elite series got both versions since my first elite controller finally started to break apart I use the old pieces as well on the new elite controller lol

    I would recommend this to a friend