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Customer Ratings & Reviews

$220.11

Customer reviews

Rating 4.4 out of 5 stars with 16537 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 16,537 reviews
  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. A definite upgrade to the standard controller that comes with the Xbox Series X

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite series 2

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very premium and is absolutely the best controller I’ve ever held. 10/10.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Best Controller Ever"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is well made, easy to press buttons, great response.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great in hands and easy to configure, I use it to play in pc and xbox, or with a 8BITDO play with my switch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I have ever owned all the others I have tried are not as good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited to hear you think your new Xbox Elite Wireless Controller Series 2 is the best interface you've ever owned! We're proud of the package we've put together, and the elevated level of in-game precision it offers, and couldn't be happier you've been enjoying your time with it. We're thrilled to be a part of your next-generation gaming experience! Thank you for sharing your feedback with us. We appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Save your money.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent controller but not worth the money. Had a few sticky and non responsive buttons already within first week of using it. However, this controller worked seamlessly with my PC and was very easy to setup and customize.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Mechanical and Software Reliability

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller has a great feel. Unfortunately it seems Microsoft spent more time and money on the feel and accessories than the reliability. Using Bluetooth on Windows 10 the controller constantly disconnected and required me to repair to reconnect. Updating to the latest Firmware did not resolve the issue. Then after less than 10 hours of game play the left analog stick completely bound up. For a controller that retails for $180 I would expect it to last more than just 1 week. I'd love this controller if I could trust it would last. This is under warranty, but I can't justify exchanging this for a new one knowing that this design has these kind of reliability issues. I will be returning for my money back and getting a standard 'non-elite' controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller I use it everyday does everything I want it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Major upgrade

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This control is awesome! The tension adjustment is a huge improvement and i love that it charges in its case!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only still get these because they are only $60 to replace the warranty every 2 years. They fall apart quick and the software prevents proper movement sometimes

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    XBox Elite Series 2.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this about a year ago and slowly it started not responding. Well today I was using it and no reponse when I pressed any of the buttons. For being a $180 controller it should last longer. I have an $60 PowerA Fusion Pro that is still working. If you buy the Elite Series 2 make sure you get the insurance you will need it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good when it get low u get a delay easy to connect the don’t got a clip button which i think it’s a downgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No better controller out there if you’re into gaming

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2 Elite Series 1 controllers. Both lasted about a year before the sticks had uncontrollable drift with no way to fix them. Xbox doesn’t warranty them so I’m a little worried I just spent $179 for a 1 year controller again. Ultimately not worth it so far but I’ll update it later once I’ve had it longer.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for investing in a new Xbox Elite Wireless Controller Series 2. Every new Xbox controller comes with a 90-day limited manufacturer's warranty so, while we don't anticipate you running into an issue, if a problem arises please contact Xbox Support for assistance here: https://aka.ms/AA4w2z7

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Cold War

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. Improves accuracy. Many different ways to customize it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnificent controller!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    100 dollars cheaper than my scuff and way nicer! Absolutely worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Stuff

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good controller , really worth it but big hand matter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY GOOD PROUDUCT AND APPRICATE BEST BUY FOR PROVDING IT. THANK YOU

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it dose all I need it to and more looks good to

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Does what you need, and looks good doing it. What more could you ask for? We're thrilled you are enjoying the precision and dexterity hosted by your new Xbox Elite Wireless Controller Series 2, and the elevated level of in-game control it hosts. We're happy you love it! Thank you for sharing your feedback with the community. We're glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Pretty good except

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy Gamepad very well built. Very Aesthetically pleasing. Unfortunately 1 of my buttons don't respond.

    I would recommend this to a friend