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Customer Ratings & Reviews

$220.11

Customer reviews

Rating 4.4 out of 5 stars with 16556 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 16,556 reviews
  • Rated 5 out of 5 stars

    ControllerElite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m using this controller for Steam gameplay on the PC. Works really well and I’ve had no issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controllet

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item and in a good price. Easy to use and easy way to move settings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this controller because the original controller that came with my series s stopped working. I was unsure at first to pick this up because of the price and I heard cases of these pro controllers drifting and not working. But a friend had one and said it was great. So I took the risk and so far this controller works fine and I love the little features it has like adhust the tension of the sticks and the trigger stops. Overall a solid controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly an Upgrade

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first Elite controller before this, and it's a definite 95% upgrade. This controller is great quality, substantial and weighty in a satisfying way, and the customization options work wonders. The main downside is in the comparison to the original model. For whatever reason, Microsoft has decided you only need one long thumbstick and one domed thumbstick — which makes no sense, because there are two thumbsticks on this controller. You have two standard, two "classic" (which are basically identical to the standard), then one long and one domed. I loved the two long thumbsticks on my old Elite controller because they allow for more precise movements and cramp my hands far less... but these thumbsticks are incompatible with the original Elite controller, which can only be a financial decision for Microsoft. That doesn't make sense either, though, because they don't sell additional thumbsticks. I suppose I need to find a friend with one of these who doesn't use the long thumbsticks and trade their long one for my domed one... and that's ridiculous. Additionally, there are reviews online that state some of the A/B/X/Y buttons don't always work. I have this issue too, where my button presses randomly don't work. The buttons are also spongy. This is inexcusable at this price point, from a first-party company... but because of the paddles, I rarely use the buttons anyway so it doesn't break the deal for me. Mapping those buttons to the paddles greatly enhances gameplay (you can leave your right thumb on the thumbstick and still use A/B/X/Y, even multiple simultaneously, and that's a HUGE perk!) so I definitely recommend that. You can remap A/B/X/Y if you want, also, to other functions. Don't neglect the controller configuration app on the Xbox One or Series X|S. That's where you truly maximize this controller, to set up custom travel distances on thumbsticks and triggers and remap controls. You can have three separate profiles on the controller, as well as a default which unfortunately isn't editable. I have mine set up with default, FPS, racing, and RPG settings to maximize experience in different game types I play — this controller is most useful, in my experience, in FPS and racing games. Online FPS games will see substantial benefits for you if you use this controller well, and racing games (I play Forza Motorsport/Horizon games) are much better with this controller set up with paddles and configured travel distances. Honestly, using this controller for online FPS and racing games feels like borderline cheating sometimes. You can jump or crouch while you turn/move/fire, ALL AT ONCE, in an FPS game. In a racing game, you can customize your gas and brake pedals as well as steering. Seriously, this is huge for both genres.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts about your Xbox Elite Wireless Controller Series 2. We're sorry that there are some issues with it, though. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    I like it a lot.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Recommend you getting a case to keep all the pieces in check. If controller is dropped all the pieces fly off.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 4 out of 5 stars

    Definitely ups your game.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controller. Got a second one because I didn't buy an extended warranty on my first. I highly recommend putting the 2 year service on it. I used mine daily and it started to break down after about 8 months. By 12 months (about 8 days past warranty) the left stick got all kinds of wonky. Anywho, i had everything I needed from the previous controller. so I bought this one with 2 year service and saved a bunch of $$$.

    I would recommend this to a friend
  • Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Microsoft Elite Series 2 Core Wireless Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about paying so much for an Xbox controller, but so far, this one is proving to be superior to all of our previous buys. My Kiddos both say this controller has no drift and is much more comfortable to hold and navigate. Seems as though Microsoft could lower the price a bit, still IMO. But, for what it's worth, there really is a noticeable difference!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Had no problem out of it and the customization is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend, good quality & feels nice with a good weight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device was not functioning by any means the whole left side was dead. But that’s to Best Buy I got my money back the next day great service but hope that the open box stuff gets tested better and actually deemed fit for resell

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fun stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes using this functional and easy. Need to read directions for this. Not just pick up and go

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller definitely worth the price. They also last a long time with daily use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great controller, good build quality, love the metal paddles on the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite series controller SHINES ABOVE THE REST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Xbox elite series controller for about a month now I feel that I can leave a solid and honest review. I have tried and used multiple Xbox controllers that have paddles and are capable of custom button mapping. The xbox app for the Xbox elite series controller allows you to custom map EVERY ASPECT of the controller. So much so that I am able to turn down the responsiveness and speed at which the input for the left and right stick acceleration depending on the parameters that I set. It sets so well and comfortably in my hands. Simply put, it is hands down the best controller i have ever used. Thats including Fusion and Turtle Beach brands. The cost is minimal at best for such a controller in my opinion. I have had to return and exchange numerous controllers that were previously stated. Given the costs (Turtle Beach alone being over $200) of the competitors products and the craftsmanship I had expexted to be set for the foreseeable future, however that was never the case. I have had ZERO issues with my Xbox elite series controller. The battery is PHENOMENAL and the charge time is MINIMAL at best.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Xbox 1 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like it should and I think it’s going to be a great adventure.

    I would recommend this to a friend
  • Pros mentioned:
    Customization, Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Game changer

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for the price. Love the customization as well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Elite controler

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than previous gen, usb c, build in battery, and magnetic sensor in analog.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers. The ability to set hot keys with the back toggles and preset up to 3 hot keys for different games/characters in games, comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these controllers. The ability to set hot keys with the back toggles and preset up to 3 hot keys for different games/characters in games, comes in handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome item. My son loved this item for Christmas. He has used it non-stop since he opened it.

    I would recommend this to a friend