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Customer Ratings & Reviews

$220.11

Customer reviews

Rating 4.4 out of 5 stars with 16557 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 16,557 reviews
  • Rated 4 out of 5 stars

    Premium controller with issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially fell in love with the Xbox Elite Series 2 controller for its premium feel and the added customization options it brought to my gaming experience. The tactile feedback, adjustable thumbstick tension, and extra buttons were all features that greatly enhanced my gameplay, especially in competitive titles. However, my enthusiasm took a hit when I encountered control drift issues. It became increasingly frustrating as the controller started registering movement on its own, affecting my gameplay significantly. This was unexpected and disappointing, especially given the high price point of the controller. Fortunately, the controller was still under warranty, and Microsoft's customer service came through by providing a replacement. It's worth noting that this issue should ideally not have arisen, considering the premium nature of the controller and the fact that the standard controller works reliably. Despite the hiccup, the Xbox Elite Series 2 controller, when functioning correctly, offers an exceptional gaming experience. Just be aware of the potential control drift issue and ensure you're covered by warranty in case you encounter it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels nice, has a nice quality feel to it. Only issue is the sides of the controller have been lifting and the RB button works about 40% if the time. Awesome controller, 5 starts if I wasn’t experiencing those issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox elite controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but quality is worth price grips always start to come off after. 3rd controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy teen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my son for Christmas. It was his favorite gift. He loves the long charge cord it comes with, too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Option for multiple presets plus stick drift

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the controller isn’t bad and I enjoy the ability to create multiple controller presets for different games but after a few months of use it acquired stick drift in both joysticks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great out of the box and value couldn’t be beat with the sale that was on it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Xbox controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller out there for $129.99 the battery life is insane last forever and love the face you can remap some button

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, the people who sold it to me were very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite II Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and nice feel. Like the white and black combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Worth the purchase, if you need a new controller or an extra this is it!

    I would recommend this to a friend
  • Pros mentioned:
    Customization

    Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the regular xbox controller but with added grip and some customization that make it super nice to use

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Xbox remote

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out for all the Xbox controllers I've had in the past this remote has been known to last 2 or more years without having stick drift. The buttons do not get stuck or lag while playing online.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great feel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First Elite controller, and the difference is noticeable. Power button clicks firmly, weight is heavier than normal controller, and triggers feel firmer. I feel the rear buttons are a bit of a gimmick (or I haven't gotten to set them up right) but for right now they get in the way. Definitely hoping it'll last more than my traditional controller, which usually fails because the right trigger ends up becoming sticky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Came with extra pieces and all buttons work great. Price was worth it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality materials, will not last

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this controller for 3 years give or take. I have never thrown or dropped this controller. I have always kept it in its case, on my desk. It has never traveled or been taken anywhere. It has never had a single drop of liquids touch it. I had to have it replaced twice due to manufacturer defects. I have babied this thing, because I have cancer and cannot work, I cannot afford the astronomical price to replace it. But after hearing the rattle of something small moving around inside the controller for a few weeks, I decided to open it up today. What I found should be an absolute embarrassment for Microsoft. Upon further inspection, it became obvious to me that the plastic that is used to make this controller was deteriorating on its own. The grips were peeling off, several chunks of thin flimsy plastic had somehow broken off on their own on the interior of the controller. Again, this controller has never, not once, absorbed any kind of shock. There has not been a single event or instance that could have caused even a single piece of the controller to break. Yet somehow, there are several broken off pieces and parts. The only conclusion I can come to is that Microsoft uses extremely cheap materials to make them. And for a $200 controller, that is shameful. And with the warranty only being a year, its pretty clear that Microsoft is 100% aware that this controller will not last. And now here I am, clearly a fool for trusting Microsoft to make a quality, top of the line controller. What a huge letdown. When it works correctly, I loved it. But between stick drift and constant bumper issues, along with the very cheap materials used, I cannot recommend this in good conscience. I have a 3rd party Xbox One controller that has seen at least double the use, been dropped, thrown, tossed, had soda, water, coffee, etc. spilled on it (it is used by my kids), and is also 2 years older, that works flawlessly still to this day and cost 1/5 of the price. I feel a bit scammed. This controller has so much potential, if only Microsoft put some care and quality craftmanship into the manufacturing process. Instead, they are trying to fool us into having to buy a new one every year or 2.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller not complaints as of now 1 year later. Decent battery life, responsive for game play.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller and no worries about batteries anymore! Works great and comfortable to use!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great feel and functionality

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Use it almost daily and havent had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller for Xbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daaaa Controller is pretty good for competitive games and customizable triggers and buttons!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gokd buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as is very good condition. Service was great

    I would recommend this to a friend