Customer Ratings & Reviews

I've had this controller for two years, I still haven't had a single issue with it. I love the ability to customize the buttons on the back to whatever you want. It made my apex plays even crispier. Thanks for the great tech and quality materials.

The bumpers were completely changed and should no longer be a issue like it was for me by returning 3 of the 1st version because of bumpers breaking. Seems the whole casing is made of a high density rubberized plastic so no more problems with grips peeling off. That was a problem I never experienced. Clicky buttons. Some people prefer that, some dont. Im just glad the took care of the cheaply constructed bumpers from the previous version. These bumpers are solid! ALL IN ALL: Great controller. Dont forget to update the drivers.

The first Xbox elite controller would get stick drift in under a month. This Elite series 2 controller lasted for 1 year and a couple months before getting stick drift! I highly recommend purchasing geek squad protection so when stick drift happens you can get a replacement. These controllers are usually not kept in stock in stores so you will have to place an order and wait for it to arrive. The price tag is high but I feel it’s worth it for this series of the elite controller.

great for xbox and pc wish I would have purchased sooner

I upgraded from the Elite controller version 1... I love the textured grip where your palms rest, as well as the additional accessories you get vs the Series 1. For example. there's now a 360 style pop on joystick that's noticeably bigger/rounder than Xbox One's and I LOVE IT! I've missed the bigger/larger sticks so getting this back is welcomed. I just wish they'd make the 360 larger sticks with the textured grip on the rim of it like the Xbox One's sticks so I could have the best of both world's lol. No complaints though!

This is the ULTIMATE controller. It is all what you need, a responsive controller and very costumizable

I returned my Series 1 multiple times to Microsoft for grips that kept falling off. I bought Series 2 and am glad they fixed all the mistakes made with the first edition. This model has a built in battery that lasts over 35 hours on a single charge (Been playing Borderlands 3 with it since Christmas) and the grips are no longer glued but a part of the controller itself. It's more expensive than Series 1, but that's because of the amazing built in battery. Strongly recommended if you're a hard core gamer that plays a ton!

I'm writing this in July, 2020. I bought the controller the week it came out and I'm now awaiting my second controller after using the extended warranty I purchased. The reason: Stick drift. This is an issue that came up with the original Elite and I figured the MS engineers maybe fixed it. Maybe not. The controller is truly fantastic. It's heavy, has excellent options for programming/customization, and has a lovely, tactile feel. But don't buy it without the protection plan. Without the drift, this controller would be the best out there and I still love it. The specific drift I'm dealing with is on the left analog stick. I returned it and the BB rep, also an Elite user, immediately recognized it and helped me out, so 5 stars for the great customer service. I'd love to blame AC: Odyssey for causing the problem because if you've never played this game, you'll put lots of hours in pressing up on the left stick. But that's not enough reason for a $180 controller to fail. Buy the protection plan and enjoy the controller with the understanding that if you're willing to pay this much, you need the extra insurance to protect your investment.

My son loves these always and I have three boys. They will only use this product. Says a lot as a mother.

Purchased as open box / refurbished, and was pleasantly surprised to find that not only did it work like a brand new controller, it also came with some accessories into the bargain.

Best controller I’ve ever held. Size is perfect. Paddles are useful in every game. Only issue I have is sometimes clicking in on the thumb sticks causes the controller to shut off. Only way to reconnect is to put it on the charger, then take it off and reconnect. Sucks when it happens in multiplayer. To fix this I put melee on one of the paddles.

This is a great controller and has great features, but the price is too high. Yes, the grips are better and the extra buttons are cool if you remember to use them,but i always forget. I had 2 others that i had to return cause the Bluetooth would disconnect all the time and had to plug in. The switch in the back snapped off my other one. I am on my third and hope its the charm. Nice long battery. You can change the buttons and how it turns. If it was 80 bucks cheaper, it be perfect.

Great controller! The added heft and the rubberized grips really make this a controller of choice for me. Lots of cool options like making the analog sticks tighter and hard to move. Only real issue I've had is battery life has been rather... short? Feels like I have to charge this quite often and I don't game for hours either.

Awesome update from the gen 1 version. buttons are more tactile, and the 3rd adjustment for the trigger is game changing.

Love the Xbox controller and had to get an elite 2. Paddles are very customizable and it feels like what its worth. Only controller that can compete with the PS5 controller. Super comfortable. Only complaint is if your hands are cold or not sweaty it has a slippery grip. Aside from that, can't be beat. Def would get warranty cause there are lots of cases that have joy sticks drifting.

The Xbox elite series 2 is a fantastic controller with built in grip pads for sweaty players, it also provides for back paddles that can be mapped to your personnel needs and has replaceable joy sticks! If your looking to enhance your gaming experience this is your go to product!

This is without a doubt a better feeling design then the first Elite controller. It has 3 positions for controller config potions, and the grips on the handles have a softer bump fell to them. The paddles on the bottom also feel better, a little more tucked in and out of the way. Also love the blacked out look of the controller. Just hope that the right and left bumper do better then the first Elite controller, Had to get mine fixed/replaced twice because they failed to work.

The controller is working excellent and the paddles are a welcomed addition. The in-case charging is nice so I can keep it safe. Only issue is that if you drop the controller any of the changeable parts will potentially fly off into wonderland!

Fire, great feeling, love the look would buy again

Great controller but it had an unresponsive left trigger therefore I had to return it.