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Customer Ratings & Reviews

Your price for this item is $169.97
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11796 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 11,796 reviews
  • Rated 3 out of 5 stars

    Good controller, expensive and with a flaw

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the controller is quite good, albeit very expensive. The shorter paddles that require more pressure to activate is a huge much needed improvement. The 3 levels of trigger locks is nice as is the 3 different on controller profiles. As for the adjustments of the thumb stick stiffness, I don't think this is a feature most people will use and is more of a gimmick. The biggest issue for me is the grip material used on the controller. The grip material actually slippery. This is something that everyone complains about. I don't understand why Microsoft used a slipper material. If you can handle the slipperiness of the controller it is an excellent controller. For me the slippery grips is too much for a controller of this price and is why I will be returning the controller.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller ever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller ever. I've used the series 1 and other normal controllers. These one is hands down amazing. Grip around the whole thing. Rechargeable battery that can dock inside the case with the charger coming in through the back. Adjustment tool to loosen or tighten the sticks. 1/4 pull on the triggers instead of a half pull. Whole thing feels sturdy with a nice weight to it. How many normal controllers have you purchased? 2 or 3? Could of bought this and definitely should. Stop buying crappy controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Shane,

      We're thrilled that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller ever. It's great to hear that you're a fan of its comfortable grip, rechargeable battery, and updated configuration options, too. We hope you win a lot of gaming matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, recommend for first person shooter games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller with many customizationfeatur

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I can say I really enjoy this controller. It fixed many of the minor issues with the elite 1. The controller itself is the size of the average Xbox one controller. The grips feel natural and don't get in my way. The paddels, even though I don't use them, seem like they would be comfortable for someone who uses them. The battery lasts an incredible amount of time before it needs a charge, which can be charged in the case with the attached usb-c cable. Overall, I am happy I bought the elite 2, which is worth the money.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that you're enjoying the updated functionality and design of your new Xbox Elite Wireless Controller Series 2. We're glad that it's a comfortable fit for you, and that you're a fan of its rechargeable battery. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Non-gamer here. It was hard to understand why we needed to upgrade to the elite controller until I held each and felt the difference. I've watched enough game play to see how intense the play can be, so now I can also understand why having some of the features would help. So instead of having to buy a new basic controller every 3-4 months because of the wear and tear, we'll invest in this and see it last a lot longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was skeptical about paying $200 for a controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is amazing. I was very skeptical at first of paying over $200 for a controller (with the warranty), but this is the best controller I've ever owned. The grips, additional paddles, interchangeable joysticks and D-pad are fantastic. There are so many customizeable features about this and it feels like a premium product. You can tell that Microsoft put a lot of work into this controller design. I'd encourage others to purchase one unless you're holding out for next-gen controllers.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Ollivander,

      Thanks for letting us know that the Xbox Elite Wireless Controller Series 2 is the best controller you've owned. We're thrilled that its comfortable feel and customization features have made it a hit with you. It's great to get your recommendation and we hope you continue to have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Deals, Quality is precise

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great deal with the open box items. Have used this same buy for my last two controllers, easily a year minimum of heavy use, sometimes 2 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son had been asking for this controller for a while and though I don't quite understand all the different things it does he was thrilled when he opened this up on Christmas. It was his favorite present and he has been enjoying it since.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great additions but poor reliability

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller! The extra paddles underneath, the ability to shorten the triggers pull is a game changer, and most of all being able to set and button to a different one is a real game changer. Only reason its not 5 stars is the reliability. This is my 3rd one, since the LB and RB buttons can break easily. Thats why i gave it a 4 star

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid Controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller for FPS games and I am sure a plethora of other games. It is very customizable and I can't go back to playing games without back paddles. I gave it a 4 out of 5 because the right thumbstick had stick drift from day 1 but I knew to expect this and bought the protection plan. It was actually covered by the manufacturer warranty and already got a new one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for taking a few minutes to share your story with us! We really appreciate your feedback. We're sorry to hear you were encountering an issue with your new Xbox Elite Wireless Controller Series 2, but are thrilled to know it has been resolved, and that you've already received your replacement device. We're happy to know you are back to enjoying your FPS titles, and may have even improved your gameplay with the addition of the back paddles. We can't go back either! Thanks again, we're glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Amazing controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery lasts days, everything is as promised and better. Buttons feel great, grip is amazing doesn’t feel and the controller doesn’t feel broken or cheap. You’ll know you’re holding an amazing piece of technology. Only problem is that I have had it for half a year and the bumpers are already broken, would be a huge issue but I purchased the warranty. Everyone else beware of your controller breaking easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic controller coming from an Xbox 360 contr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the customization of it, rubber grips feel better than I thought they would, the paddles are a nice addition especially for jumping in games. Very high build quality. I would buy another if I needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect gaming controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent grip, customizable via hardware and software which is very unique and helpful, various options for sticks and pads and triggers, and the warranty is by far the best warranty I have ever received. Would HIGHLY recommend for PC or XBOX gaming

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    too much problem

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the control its good but after 1 year and 6 months the lb Botton not work the skin star unglued plus I has problem before with another Botton but that was under the warranty not now, for the price I payed its not good, they should extend the warranty for 2 years.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Super solid

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super comfortable controller but my only issue, which it very well could be only mine, is that the A button has a deadzone on the bottom of it so I have to press it a bit more cautiously. Other than that, it is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller on the market!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the original elite and that controller was my absolute favorite of all time so hopefully this one serves me just as well. The back paddles are by far the best ergonomically and the added charging dock is a nice addition over the original as well as the added trigger step and new color scheme. I literally can't go back to regular controllers anymore.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far a lot of the problems I see with people online is that they manhandle there controllers. If you spend 170 for a controller treat it like a Baby

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Controller

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers you could pay for. The weight really makes a difference. Really feels great in the hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller however I have had to repair it myself a couple of times due to dust build up on certain buttons but very straight forward the customization of it is unbeatable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for easy pc gaming, connected with no issues and feels great to use. There is an app in the microsoft/windows store app that lets you update the firmware and gives you customizable options and profiles. Only gripe with it was that i had to find out about the firmware and profiles through a youtube video.

    I would recommend this to a friend