Customer Ratings & Reviews

I have hear all the negativity concerning this controller which made me very hesitant to purchase. I've had it now for just over a month and all I can say is so far so good. It feels great in the hands and the buttons/paddles are super sensitive which I love. I cant speak for all who purchased this controller but I've had zero problems. Because of all the bad reviews I did purchase the warranty to go with it so I have that extra security. All in all I would highly recommend.

I have had the xbox elite series 1 before and was disappointed with how much it broke, but this series 2 is a beast. Im a clumsy person so i tend to drop my controller at least once a day. Ive had this controller for over 2 years now and havent had any major issues.

Excellent in store service. Wish there was a better way to track in store inventory as I was told on the app they had some in hand but was told I had to order. I know in todays world is hard to track but it would be very convenient to make it more reliable as a consumer.

Bought this as a bday gift to myself. Bestbuy costumer service was amazing. Would not go back to regular controllers.

13 yr old some said it was great. Got it for Christmas and really impressed with quality.

The only think i have an issue with is that the RB and LB buttons seem to always have some issue. So I would recommend protection.

Only reason this controller doesn’t get a five star review is that it tends to develop stick drift or faulty bumpers. It’s worth it to get the protection plan to be able to replace it.

You can feel the difference in quality on this controller compared to the standard Xbox ones. Even if you are not looking to use all of the features, you might have gone through two or three controllers already because they broke. Good investment to make if you are in that situation or if you do not want to keep on replacing part on your controller. The customization on the elite is endless. The four paddles feel great. The ability to tighten and swap out the joy sticks is also great.

Compared to any pther Xbox one X or series X controller. The additional grip and mappable buttonsnin single player as well as multiplayer games is just an incredible feature. Great build quality, customizable, definitely worth getting when on sale

Overall great high end controller, just be sure to be up to date on the warranty so you can send it in to have the wear and tear fixed. Stick starts to drift after a couple months of heave use which is expected, paddles start to stick, just make sure you send it before the warranty ends.

Best controller available. Syncs effortlessly, great feel, weight and performance.

The controller is great, I like the options it provides as well as being able to change the tightness of the joysticks, plays well with mobile gaming as well over all a great choice for both console and mobile use

Great controller but never seems to last longer than a few months before something seems to go wrong.

I’ve used a lot of different controllers. The elite 1 was great, but the elite 2 is definitely better. The different analog sticks are very convenient and comfortable. Grips nice on the controller. The in game settings that you can adjust are phenomenal and helped tremendously in games.

Overall this controller has been amazing. It has super high quality parts and is a step above the standard controller. I did have an issue with mine within 6 months but was able to send it into Microsoft for the warrently and gets replacement device easily. Overall very happy with my controller and will be buying another if I ever need to get a new controller.

My son says the right controller has a little drift.

Was very skeptical about this at first due to the high cost, but after using it a few times I love how easy it is to use and how you can customize your settings. This controller makes game play much easier and more enjoyable

Play a lot of games tried a lot of controllers and this is the Ferrari of them for Xbox right now I own both consoles and tried many controllers and I personally enjoy this one the most and love the options you get to customize your sensitivity’s for the triggers etc and the three different trigger locks are nice and magnetic buttons can’t go wrong! And bonus the case plugs in and controller charges like a wireless charge is also dope

Since I have an elite controller, my competitive level went so high. It’s difficult to get use to the pads, but when you do, you destroy noobs. You must buy the geek squad protection, so you can exchange it if it’s not working

The Elite 2 controller be the greatest XBox controller ever, but it suffers from the same flaws and weaknesses as it predecessor. The sticks mechanisms break down to wear and tear gaming within six months of use. Eventually the push down click on the stick intermittently stops functioning and you're screwed if the click is a vital action in a game, like sprinting or running. Creep is starting to rear it's ugly head in the same stick. And just this week one of the bumpers began intermittently stopping function or it's sticking. All of these issues should've been corrected with the Elite 2. But instead of upgrading the quality and durability of what really matters most they put more R&D into the exterior cosmetics, which I like. It's actually feels really good in your hands. I LIKE IT, but I want to love the Elite 2. It's just not what a Gen 2 premium controller that demands $30 over Gen 1, but doesn't deliver in the wear and tear department. Will I buy another, of course. And this time I'll buy the freakin' insurance. It was a Gen 2, I thought I would be better.