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Customer Ratings & Reviews

Your price for this item is $169.97
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11798 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 106 Showing 2,101-2,120 of 11,798 reviews
  • Rated 5 out of 5 stars

    Worth Every Penny

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller. Love the interchangeable sticks and the adjustable vibration and trigger! The texture of the grip area is incredible. The price is high, but totally worth everything that comes with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the next level gamer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son wanted this upgraded controller for his xbox gaming and he loves it! He likes the customizable options it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best controller ive ever played with! It fits in the hands very nice. Holding the controller is incredible! And youll never run out of ways to set up this controller to make it your own! I just wish there were more colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This controller is a dream!! *but..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is everything you want in 2020. The only thing I will say is get the insurance. I'm very gentle with all my devices (especially controllers- considering how fragile they tend to be). Alot of my friends have been experiencing knob drifting, and other little things malfunctioning.... Long story short, excellent controller, but that insurance will SAVE YOUR POCKETS in the long run. *My left stick is starting to feel a little lose after about a month or so of having it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're thrilled that you're enjoying your new Xbox Elite Wireless Controller Series 2 so much. Every new Xbox controller also comes with a 90-day limited manufacturer's warranty from Microsoft, so if you do experience a problem during that time, we recommend contacting Xbox Support for assistance here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller for PC, just get protection plan. Buttons will wear out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for gaming !

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my eyes on this for a while. Bit the bullet after missing out on Black Friday sales but i love the purchase! Its been helpful on games and Fps. And it feels premium with its padding and grip and extra tactical buttons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BOOM HEAD SHOT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing. Nothing like running the battlefield with ease when you're using this controller. If you're into flying in Battlefield, this is well worth the month. With the accessory app, you can even set a macro to "dip dip potato chip" with a single tap of a paddle. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wanna be like the Pros?

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Then this controller isn't for you. Just kidding. The Elite Series 2 controller caters to your every need. Does it feature excellent grips? Yes! Does it have multiple attachments? Yes! Will it cook for you? No, but it wishes it could! This bad boy has all the features of the previous Elite controller, with the addition of adjustable thumbstick tension, a profile quick-select button, and an extra trigger stop setting that'll help you spam-fire and miss your shots even faster now!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for recommending the Xbox Elite Wireless Controller Series 2 to pro gamers or folks who want to play like them. We're glad that you're a fan of its customization features and extra inputs. We hope you win a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Fantastic But...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thisbis my 4th elite controller. The controller itself is amazing but it will not stand up to the riggers of competitive play. It lasts me about a year before I start losing the RB button and about a month later I'll develop drift. The controller us amazing beyond those issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORTH EVERY PENNY

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first about spending so much on a controller, but after just one night of using it, I'm telling you, BUY THIS CONTROLLER! I used it with the new Modern Warfare and it stepped my game up tremendously. You can customize the paddles to whatever setup you'd like. It makes reloading, switching weapons, crouching, and jumping more fluid with not having to move your fingers all over the controller. It is a must from anyone who is competitive down to casual. No regrets. Worth Every Penny!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Adam,

      We're thrilled to hear that your gaming performance in Call of Duty: Modern Warfare has improved with the Xbox Elite Wireless Controller Series 2. Thank you for sharing your awesome experience, and we're delighted that you feel it's worth every penny. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this controller over a year and have had no problems with it. I’m just an average game player so mostly bought this controller because I was tired of having to purchase a new regular controller every year and hoped this one would last longer. So far it has not disappointed. It is heavier than the regular controller but that doesn’t effect my opinion of it as it is still fairly comfortable to use. I like that you can swap out the controller sticks easily.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the unique design and customization features of your Xbox Elite Wireless Controller Series 2. It's great to hear that it doesn't disappoint! Thank you for sharing your experience; we hope you continue to have a lot of fun using it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Amazing with my PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a premium controller, this is a great choice. For the price this is one of the best paddle controllers you can get. All buttons are fully customizable with the software. If I played more controller this would be my everyday controller! love the charger and case that comes with it also. Used it with my computer and it worked great wired and wirelessly. I ended up returning it because I play mostly with mouse and keyboard.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Jeremy,

      Thank you for recommending this Xbox Elite Wireless Controller Series 2. We're glad that you enjoyed its customization features and charging case, too. We're sorry that it ultimately didn't fit your needs, but hope you give it another try if you need a new controller.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service! The controller works great. Helps my overwatch gameplay on xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrading my Elite control was a great decision!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned the original Elite controller for years. I have replaced parts rather than purchased this newer version, but i am extremely happy with the upgrade. This controller is lighter and feels great in my hands. I am sorry I didnt replace my original elite controller sooner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox Accessory

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of people have complained about the build quality of this controller. I have not had a single issue and think that it is way better than the default controller included with an xbox. It has a great weight and easily swappable joysticks, d-pad, triggers and everything. The ability to adjust the length of the trigger pulls is a great addition as well as the tension adjusters for the joysticks. The rubberized texture feels extremely good in the hands too!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the comfortable feel and customization features of your Xbox Elite Wireless Controller Series 2. It's great to hear that its design has enhanced your game experience. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Premium Controller

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is absolutely amazing. Everything with this feels premium and good to hold. All the accessories and customizations make this the top of the line for Xbox controllers. Price is pretty shocking but standard Xbox controllers tend to get worn out, especially around the joystick area and require buying a new one. Because of the premium materials and build, this thing should outlast standard controllers and not require a replacement after heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller on black friday, and also at an even cheaper price for it being an open box item. It was in great shape all included items were present. Im very happy with my purchase and also the process of receiving it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Miss Leading Open Box

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the controller was fine, the "open box" was not as advertised or what I paid for. On line, there are 3 options for my BB Store for open boxes. I paid for "excellent" condition but got home and actually receive "fair" condition. It didn't even come with a charging cable!!! Suppose now there is nothing I can do, but just make sure you get what you paid for BEFORE you leave the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a good buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t really used it yet, but feels incredibly well built. Looking forward to testing it out

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the controller when it first released. Approve of the feel and back panels. Unfortunately, the left Thumb Stick lost its clicking, most likely due to overuse/user. Fortunately, purchased the Geek Squad Protection and was able to get a replacement back in August 2020; had to purchase a new Geek Squad Protection plan that was higher than the original price :(

    I would recommend this to a friend