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Customer Ratings & Reviews

Your price for this item is $169.97
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11800 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 122 Showing 2,421-2,440 of 11,800 reviews
  • Rated 5 out of 5 stars

    Durable and reliable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say I actually got my money's worth. Buying this elite controller has stopped me from buying a new xbox controller every 3 to 4 months. It is kinda sad that a basic xbox controller comes with so many faults that it starts to drift after a while. If you want reliability and durability, save some money and get this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller you can buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes the price is a little high but the customization features are great! Plus the fact that it has a removable charging dock in the case is really nice. I read some reviews that say this product isn't very durable. I will say when I received it some of the plastic pieces need to be popped back in. But so far no issues, at the end of the day you should always buy the Best Buy warranty for controllers and electronics.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the customization options and rechargeable battery of your Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience and we hope that you get a lot of use out of your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Slightly defective

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is great however the upper right paddle came in defective. You have to click it down pretty hard for the upper right paddle button to register not like how you would regularly click it. I can hear and feel the click and everything, but it just doesn’t register. Other than that, this controller is an excellent choice

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry that there's an issue with the upper right paddle on your new Xbox Elite Wireless Controller Series 2. If it's still within Best Buy's return period, we recommend exchanging it for a new one. If that's not possible, you may also contact Xbox Support for assistance under the controller's 90-day limited manufacturer's warranty here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Better than Generation One

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the first generation Controller. The improvements to the trigger locks are fantastic. The control sticks seem more responsive and have adjustable tensioners. I haven’t figured out the shift function in the app yet, but from a cursory inspection it appears there is a greater degree of customization options with the buttons. The docking station is the greatest improve,ent, no more breaking the USB input.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      It's great to hear that you're a fan of the improvements to the Xbox Elite Wireless Controller Series 2. We're glad that you're enjoying its updated design and enhanced customization features, too. If you have any questions about how to use the Xbox Accessories app to customize your controller, Xbox Support may be able to help here: https://beta.support.xbox.com/help/hardware-network/controller/use-accessories-app-configure-elite-controller

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    A great upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is buy far one of the best controllers I’ve bought. The quality is among the best. Great heip, customizable buttons and profiles. The finish on it is exquisite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good but very pricy.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and has very good build quality. The paddles on the back make it very easy to keep you fingers on the joystick while using abxy. VERY pricy though. This is a premium priced product that really is not needed for most people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller though problems with drift occur and I've had to replace. I like the controller, though a bit heavy, and Best Buy honors their warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but not perfect.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Responsive and Sturdy. Trouble with camera stick locking forward which seems to be a common occurrence in the series 2, otherwise would give 5 stars. Battery life is fantastic. I didn't experience any drift. Joy stick options are great, helps with precision movement on aiming etc...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller, its elite and its a good feel.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great for 6 months

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great at first but about 6 months into my replacement in started doing the same thing. LB doesnt always register, now its RB and one of the back buttons. I got the geek squad warranty and already used it and the replacement did the exact same thing.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller and excellent battery life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good but the case that microwave gives you pushes on the sticks a bit much for me to be fully happy with the full kit. Other wise it has great battery life and the charging stand is nice to have out the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elevated Gaming Experience

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible controller. This has elevated my gaming experience ten fold. Absolutely no issues which was a concern for me due to the previous model being somewhat underwhelming for the price point. However I can confidently say as an avid gamer (4-8 hour sessions daily) I have ran into no problems at all and will continue using this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great build quality, nice customizations

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By no means have I found the controller to be of poor build quality. Everything feels great from the grips to the beautiful metal dpad and padles. The customization is nice, very easy to setup and disassemble/reassemble. Everything that is able to be detached is magnet. Pretty strong magnets. I love how you can turn down the brightnessof the Xbox logo to fairly dim. Trigger stops are the bomb. Paddles are hard to get used to imo

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying the durable construction and customization features of your new Xbox Elite Wireless Controller Series 2. Many users report that once they get used to playing with the paddles, they find them indispensable -- so we hope you stick with it! Thank you for sharing your experience.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    They got it right!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaps and bounds better than the 1st Gen. I was hesitant about getting it because of the bad drift I experienced on the 1st Gen version (on two separate controllers, too) but I am glad I did. Crisp performance and connects seamlessly with my Xbox.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best xbox controller!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Wireless charging and built in battet is great. Easy to customize and srt up paddles. Works great with Gortnite or any shooter to step up your game!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peppermint mocha

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feel not to heavy and easy to set ups and utilize.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would Recommen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Is a great Xbox controller to play i would 100% recommend you buy this It is expensive, yes but it is worth it in the long run.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The most solid controller I have ever experienced

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best quality controller I have ever used. Works flawlessly with my iPad for gaming. Has the perfect amount of weight to it. The quality of the unit is felt in every interaction with the bottoms and joysticks. I play games maybe once a week to once every 3 weeks. No regrets purchasing this controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the set up options, you can really customize this controller. I don't like the texture as much as I did the first Elite controller, but this one is OK. Internal battery has been great so far, holds charge for a long time. Adjustable tension on the sticks is a cool feature. They are very pricey I think though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Xbox controller I’ve ever bought!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re a real gamer this is the controller for you! I love the design and comfort when holding this controller. The extra paddles for competitive gameplay is my all time favorite. Very satisfied!!

    I would recommend this to a friend