Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $169.97
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11802 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 183 Showing 3,641-3,660 of 11,802 reviews
  • Rated 5 out of 5 stars

    GamerMom

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Xbox controller for the S system. It's a little pricey but definitely worth it. I have dropped it many times and not a scratch or dent on it. Got grips and extra buttons to customize. Definitely getting one for each of my kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for call of duty

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the controller. Makes you a better player because you can change up what buttons do what. Dislike is its a little heavy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller for everyday use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the feel and the vibration feedback that the elites give, best cobtroller ive owned yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it if you use all the features

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth it if you plan to use all the features. One thing i would strongly recommend is the geek squad warranty. Trust me on this one. Its worth the cost for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite series 2 is awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the series 1 and loved it, I had originally bought it because I was breaking the regular controls in month. The elite controller proved to be very durable and the custom-tailored buttons make it far superior. With all of that being said the series 2 knocked it out of the park.....

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great feel and features, but fragile

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a controller that feels like something a pro gamer would use, this is it. Very comfortable, and has support for additional inputs and interchangeable joysticks and D-Pad. However, my LB button is already breaking within a year of use. It still responds, but I have to put additional effort into pressing it. Also, the clips/magnets on the back that hold the pedal buttons break easily. It’s great while it lasts, so hopefully Microsoft invests in sturdier materials. This is an expensive item for something that breaks down quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello Alan,

      We're sorry there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    8 out of 10

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great response time. Best overall controller I've use. Only negative is the weakness of the handles to a strong handed person such as myself. I can pop the casing with a squeeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Far, So Good

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the controller is excellent. It has a good weight, balance, and feel to it when compared to the non-elite controller. I also got the warranty per the recommendation of numerous sources.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller for hardcore gaming

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is like something from a sci-fi movie. The case that it came in itself charges the controller. It's built like a tank, very sturdy, but light weight. Easy to hold for those long hours of gaming. I highly recommend buying this for the gamer in your life.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite series 2

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good weight to controller and feels smooth and responsive 3 didn’t modes to save for different layouts for quick switching

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Take your gaming to the next level!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customization this controller allows will take your gaming to the next level. The build quality makes it feel like it should cost much more than it does and I am still finding new ways to make it my own after several months. Don’t miss out!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We've designed your new Xbox Elite Wireless Controller Series 2 to offer our users the most customizable interface on the market today. We're thrilled you've found it provides you with the in-game control you need to be successful! And, excited you are still finding new ways to make it your own. Thank you for sharing your experience! We appreciate it, and are glad you are pleased with your purchase.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that came out were very professional and courteous. I really appreciate the detailed appliance set up as well as post instructions as to operate. Thanks Tony Cavender

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best controller I have ever used

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t know if it’s worth 180, but hands down the best controller I’ve used. It feels real good in your hands, and customizing the thumb sticks feels great. I use it on my pc and I had to buy the Xbox Bluetooth adapter

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      It's awesome to hear that Xbox Elite Wireless Controller Series 2 is the best controller you've ever used! We're glad that it's a good fit for your hands, too. Thank you for sharing your experience; we hope you get a lot of use out of your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 2 out of 5 stars

    I’m not having a good time

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller feels great in the hand, has excellent features (hair triggers and custom profiles) and excellent accessories but has one massive dealbreaker. It won’t register 1 out of every 5-10 button presses. Initially I thought it was my fault. “Maybe I’m still acclimating to the new controller and not pressing the button properly”. I know that’s a stupid thought but when you buy a $100+ controller, surely that can’t be the source of the problem. Well, it is. Google it. You’ll see it’s widespread and there’s no fix. Microsoft support will tell you to update the controller firmware. That’s nice but never once had that made the problem less noticeable. If you bought directly from the Microsoft store you’ll be able to send it back to them for a warranty replacement. That’s good I guess.. but should there really be so many forum posts about replacing $100 peripheral? Ok, so how bad is a few missed key presses? Do you play shooters? Imagine doing everything right and taking your time to set up an ambush only to get wrecked because your controller literally said “ lol what?” My recommendation, skip this altogether and spend money on a ps4 or xb1 controller and use them with the usb cable. They’re lightweight, familiar in the hand and they’ll listen to you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great gift option and the best so far

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this one for my son as a gift and he has not stop using it. The quality and ability to modify it is incredible

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great controller

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Series 2 Elite controller is much better that the original. while the grips are a bit slippery when you first pick it up it much better than the old grips that fell off within a month. heads up accessories from the first elite controller are not useable with the series 2.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that you're enjoying the upgrade to Xbox Elite Wireless Controller Series 2. Thank you for sharing your thoughts and feedback; we hope you have a lot of fun with your new Series 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Elite Series 2

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but very easy to break I’d say. I’ve had them for awhile but starting to notice some defects in under a year. Paddles help a lot for competitive gaming though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best controller money can buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing hands down. I love the button mapping and the customization of this thing. It’s awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. It's built so much better than a regular controller and adjustable joysticks are a complete game changer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this controller about two months ago - zero issues yet. The amount of different customizations lets you really adapt your gameplay to any setting.

    I would recommend this to a friend