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Customer Ratings & Reviews

Your price for this item is $169.97
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11803 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 11,803 reviews
  • Rated 3 out of 5 stars

    was excited

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    me and my son were looking forward to this controller. love the battery built in was having fun using it then the right bumper went bad. i have sent it out for replacement. as i was looking at my Microsoft page i saw my 1 year warranty had the wrong expiration date [4/20/20]! how does a controller that came out in November expire in April? i called up they said would be fixed and next day it showed expiration of 2/4/20 called back to hear them say they will try to fix but they changed the warranty to 90 days for a 200.00 controller. 1] they cant changed a promised warrenty after you purchase it still trying to get threw to them to fix it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're sorry if there's any confusion over the warranty that comes with this controller. Unless you purchase an additional warranty through Microsoft or Best Buy, the limited manufacturer's warranty that comes with the Xbox Elite Wireless Controller Series 2 is 90 days.

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller!! I play alot of call of duty and games of that nature so having the trigger locks is amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a really good controller for this price I love the fact you can change the thumbsticks out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works and feels good, has a good weight too it and i have had no issues so far. Id reccomend to get the microsoft usb dongle

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grip on the controller felt amazing, I returned it a year ago and I regret it so much. Overall amazing controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels good in your hands. Everything feels solid on this one and the magnetic interchangeable thumb sticks and makes this controller awesome for games like COD or Destiny!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Mark,

      We're happy to hear you are enjoying the comfortable user interface hosted by your new Xbox Elite Wireless Controller Series 2! When combined with its featured dexterity and precision, your new device provides the most in-game control available on the market today. We're glad you are pleased with your purchase. Thank you for sharing your thoughts, we appreciate it!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Required Gamer Item

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you use this controller you'll never be able to go back to another one. The functionality and ease of use is far above anything else available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite changes the game

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I held off buying one of these for a long time. When Jedi Survivor cane out I caved and my mind was blown at how much better performance I get from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am enjoying it, I m a little concerned with the QC over at Microsoft but hopefully it will last for years to come

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller to pair with next generation consoles. Feels very sturdy and customizable with the logo color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing feel, awesome all black colors. Great Xbox controller, especially when you purchase Best Buy insurance! It's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best controller I have ever owned. The charge lasts a long time and is so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best gaming controller out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had it for about a month already and it’s the best quality and comfortable has amazing grip and the internal battery is amazing last so long on charge I’ve only charged it three times so far the type c is amazing too I can plug in real quick without messing up the port

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Richard,

      It's great to hear that you consider the Xbox Elite Wireless Controller Series 2 to be the best controller available. We're glad that you're enjoying its comfortable grip and internal rechargeable battery, too. Thank you for sharing your experience; we hope you have a lot more fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Controller with substance

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two. One for me, me for my son. To me, it’s just a well built controller. To my son, this thing is a gift from the heavens. Like I said, well built, heavy, interchangeable doo-dads, cool charging case, pretty neat. Get one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elit Xbox controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and it’s better than the regular Xbox one controllers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is awesom. The extra buttons helps to use the way we want. The charging case is good and helps to keep the controller safe.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remarkable Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely customizable controller that has a solid feel in your hands. It looks amazing and performs flawlessly. Once customized to your liking, the game play becomes so much easier. It has taken my enjoyment of my Xbox One X to a whole different level. I highly recommend this controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox Elite Series 2

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller but this is my second replacement because of stick drift and top bumper buttons not responding unless pressed really hard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller YET

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Controller out there built in battery a great little charger stand. I love the feel of this it is a little heavy but not bad at all. Having the extra buttons under the controller is great. You can set up the controller any way you want the buttons to go.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying the comfortable feel and design of your new Xbox Elite Wireless Controller Series 2. It's great to hear that you're a fan of the paddles on the underside, too. Thank you for sharing your experience; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Indestructible!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever have that moment when you screw up (and have to start over) and within that very moment you feel like breaking sh#t...ahh it maintains the most insane rages yet...lol

    I would recommend this to a friend