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Customer Ratings & Reviews

Your price for this item is $169.97
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16455 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 316 Showing 6,301-6,320 of 16,455 reviews
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great improvement over the last version. Fast button reaction time.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It WAS great.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this is a great controller, but it still has insidious defects. Purchased in July of 2020, and now 5 months in, the left joystick drifts constantly. After further research I discovered that Microsoft has begun manufacturing a “improved” version of the same controller (model FST-00008) versus the FST-00001 version. The model I received is the latter. Most people who have purchased this seem to be experiencing the same issues. I have the Best Buy protection plan, and intend on replacing this controller when Best Buy gets it back into stock, and am hoping for the newer version.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you would rather not wait for a replacement through Best Buy, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked up the reviews and found this has the highest rating and the price. It is really worth it. On top of good control on use it does look speical as well! Strongly recommends it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, great specs, great battery life, works very well for fps games.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for any gamer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase yet , makes gaming so much easier. The keys are smooth and flawless and help keep an edge on combat gaming

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection issues, stick and buttons false presses

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this controller but can’t. I had to sell it. I had issues with 2 controllers so far. Never had any issues with gen 1. Gen 2 issues: - Random disconnects - Double press on buttons I would still recommend it since it’s a great upgrade form the original controller

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Back Paddles Not Included

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller but no back paddles. Not nice. Everything else good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tough controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have a team of expert reviewers (my three grandsons) who put this controller through an rigorous testing regime over the last few weeks. They all three said that it was great. The fact that it stood up to their nonstop and sometimes energetic playing means that it is durable as well as great.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Bobby,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are happy to hear that your grandsons are enjoying it and you're pleased with the durability. Wishing the three of them happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite series 1 was great... and then this one came out and is so much better. I'll never go back to a regular xbox controller. Even the Xbox light is customizable to any color. The charging dock is awesome too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great but no back controls

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother in law loves it, but it didn’t come with the customizable back bumpers like the black one. Be aware of that, as you have to buy them separately

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this control for everything it offers like premium quality and feel.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote toggles are really durable butthe buttons are not get stuck really easy after a short use. Overall still satisfied

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this controller, gave 4 stars instead of 5 simply because of how different the paddles were from the first elite controller. It took some time to get used to after using the original elite controller for years. Definitely worth the upgrade to the series 2.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing how much you're loving the upgrade to Xbox Elite Wireless Controller Series 2. It's great to get your feedback as well. We hope you have a lot of fun with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great feel and responsiveness

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller that is responsive and feels like a high quality product. I've tried other brands of controllers with paddle buttons, and preferred this one. It is more expensive than I would like, but it is noticeably better than the stock controllers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade from the standard controller. If you play alot of video games it’s worth the price. Definitely purchase the extended warranty though if your paying for a premium controller. Controllers go through a lot of wear and tear so the warranty is a must.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing controller! Inconsistent Manufacturing.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understood why people love this control the instant I put it in my hand. It feels premium. After playing with it for two weeks, it began to feel natural; my hand was adapting to the new trigger buttons. Unfortunately, the right trigger began to give-way and the spring was making a squeaking sound. The standard face buttons also didn’t register every time I press them. I returned it. Thankfully it was within the return period. I now also understand the issues of this controller. The manufacturing for these controllers isn’t consistent. I purchased a new controller that arrived today and i hi opefully I can leave a better review in the coming weeks and months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller i have ever used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical of a 200 dollar controller. After been using it for three months now it feels fantastic much better than any other controller than I have ever used. It has a good weight to it and feels high quality. Definitely worth the 200 in my opinion, so just buy it already you know you need a new one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your great experience with your Xbox Elite Wireless Controller Series 2. We're glad that it's been working so well for you and that you're a fan of its sturdy construction and design. We hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Nice improvements

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the controller had the original elite. The improvements are very welcome. Have the add ones like bluetooth, adjustable analog tension ,.rechargeable battery , amd the paddles feeling better then the original. The only issue I have with the controller is the price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying its improved functionality and new additions such as Bluetooth support and an internal rechargeable battery. Thanks for your feedback; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    I hope new ones are better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought three of these and they work great for a while, but then they start to have stick drift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal product. Batterie life is outstanding and the overall feel and quality is top notch.

    I would recommend this to a friend