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Customer Ratings & Reviews

Your price for this item is $169.97
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11777 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 11,777 reviews
  • Rated 5 out of 5 stars

    Pricy, but worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses this on Xbox and loves it. It is a little pricy, but a good splurge item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old reliable right here. Ive tried a few different controllers and always come back to the elite 2 series because of its sturdiness, heaviness, button map quality and ease of use and it connects with my wireless headsets

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth It

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only controller I will ever buy. I love this thing so much easy to use and set up and its so durable lasts me for years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter has no complaints, and it has stepped up her fortnite game.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid controller, weirdness with the warranty…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a refurbished series 2 originally, geek squad refurbished. It was $99 dollars, and I bought the 2 year warranty. When I went to exchange it after mine had gotten pretty run down, I was told I would need to pay $100+ to get another. They tried to up sell me a brand new one, which I did not appreciate, nor did I see anything about that when I bought it. They ended up getting me an open box one so I only had to pay like $20, but they should really be more open about the warranties. They said they “didn’t have any” geek squad refurbished ones, even though that’s the store I bought the original from. If you offer a warranty on a product, then you should be able to replace the product if you have a warranty, no more, no less than the original. It’s a great controller, probably best on the market but there have always been stuck drift and button issues over time. Most button issues can be fixed by popping it open and hitting them with some rubbing alcohol, but the stick drift is tough. Best way to avoid getting it in the first place, is DO NOT use the sticks on the tightest setting. Keep them loose, and it will last way longer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the hair triggers make it much easier in shooters.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice controller, works with my PC well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice controller, works with my PC well. The controls are solid and the synchronicity to my PC games across multiple Apps is great. Only negative is the longevity seems 1-2yrs max before need to replace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hopefully it has better longevity than V1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the V1 controller - except the rubber grips that separated, and not because of water, or sweat, or oil, or anything else, they simply separated due to poor construction. This one seems to have addressed that issue, the design is different for how the rubber is attached. As for the rest, I didn't use all four bottom paddles on the original, I didn't like their placement, but the new one I'm using all four happily, but I don't know if that's simply because I became more accustomed to bottom controls using a Razor wired controller, or because these are arranged differently. Control is spot on. Unlike the Razor, I absolutely love the buttons here, no mushy feeling like the Razors (I had both versions of the Razor with the buttons on the bottom, the 2 button and the four button one), they're crisp and sharp, you can feel the click and know it engaged. Sticks are great, the default tension was good for me so I didn't have to adjust that at all, but now you can if you like a looser or tighter feel. Only one taller stick is included, so if you want higher sticks for both, you'll have to buy another stick from some source. No issues with pairing, no issues with this not turning the Xbox on anytime. Battery life has been amazing, I can do day long stretches of Destiny for days in a row before I have to connect - and the USB C charging is way better, I can use my laptop's cable while I play if needed when it runs low as I'm using it. The included little charger base works well. I've always loved the Xbox One controller form factor, it's my favorite of all consoles (and yes, I have every one out there other than the PS4 pro). Nothing fits as naturally in my hand, and this is right there, that wonderful "Feels like it's part of your body" contours that make it comfortable for extended gaming sessions. Shoulder buttons and triggers are responsive and I almost never accidentally hit one of the shoulder buttons, so that's a bonus compared to the Razor... I like the adjustable trigger travel as well. My downsides - I'm not a fan of the grip. Yes, it's designed better than the first gen, and shouldn't come apart, but it's more plasticy, not as grippy, so I wish it was just a bit tackier to the touch. Second issue, I wish the batteries were replaceable at the user end. But all told, definitely a solid follow up on what was the perfect controller until it came apart.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for your thoughtful feedback on your new Xbox Elite Wireless Controller Series 2. We're thrilled that you're enjoying its comfortable feel and responsive buttons for the most part. The rechargeable battery has been designed to perform without degradation for at least two years, however if you have a need to service the battery, please check in with Xbox Support here: https://support.microsoft.com/en-us/devices

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the product open box and it works perfectly. This controller I haven't had any issues with and for the price I bought it at I would say that it was definitely worth it for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best value for money - against competition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went back and forth with the scuf instinct pro. Ended up with this since I like to be able to take off the paddles. The scuf paddles are great if you use them all the time, but for certain games I like the option. Also the software is really good, gives you options. The built in battery is overlooked but I find it extremely useful and never have to think about it. Really good value for money if you can grab it on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Different colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this product because it helps me with my arthritis i wished they had more colors than just the black And the white and the blue, the nice that they had purple on it or pink on something like that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a open box and worked perfectly with warranty my son loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 3 gamers in house and they love there xboxes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good eegonomics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a moment to get used to the extra paddles (which are optional) but I can't go back to a regular controller now. Only issue I found is that the rubber grip on the controller will peel off with time. I suggest getting a cover/sleeve for it to prevent or delay that issue from happening.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best controller of my life

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tired of your right stick not registering on NBA2K26. Go buy this controller! Thanks to this top of the line controller I now shoot 88% (I may be on a 7'4 but that's not the point). Run don't walk to your local Best buy and pick one up today!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute game changer. Unlocks a lot more usage and advantages during a game all at once.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly an Upgrade

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the first Elite controller before this, and it's a definite 95% upgrade. This controller is great quality, substantial and weighty in a satisfying way, and the customization options work wonders. The main downside is in the comparison to the original model. For whatever reason, Microsoft has decided you only need one long thumbstick and one domed thumbstick — which makes no sense, because there are two thumbsticks on this controller. You have two standard, two "classic" (which are basically identical to the standard), then one long and one domed. I loved the two long thumbsticks on my old Elite controller because they allow for more precise movements and cramp my hands far less... but these thumbsticks are incompatible with the original Elite controller, which can only be a financial decision for Microsoft. That doesn't make sense either, though, because they don't sell additional thumbsticks. I suppose I need to find a friend with one of these who doesn't use the long thumbsticks and trade their long one for my domed one... and that's ridiculous. Additionally, there are reviews online that state some of the A/B/X/Y buttons don't always work. I have this issue too, where my button presses randomly don't work. The buttons are also spongy. This is inexcusable at this price point, from a first-party company... but because of the paddles, I rarely use the buttons anyway so it doesn't break the deal for me. Mapping those buttons to the paddles greatly enhances gameplay (you can leave your right thumb on the thumbstick and still use A/B/X/Y, even multiple simultaneously, and that's a HUGE perk!) so I definitely recommend that. You can remap A/B/X/Y if you want, also, to other functions. Don't neglect the controller configuration app on the Xbox One or Series X|S. That's where you truly maximize this controller, to set up custom travel distances on thumbsticks and triggers and remap controls. You can have three separate profiles on the controller, as well as a default which unfortunately isn't editable. I have mine set up with default, FPS, racing, and RPG settings to maximize experience in different game types I play — this controller is most useful, in my experience, in FPS and racing games. Online FPS games will see substantial benefits for you if you use this controller well, and racing games (I play Forza Motorsport/Horizon games) are much better with this controller set up with paddles and configured travel distances. Honestly, using this controller for online FPS and racing games feels like borderline cheating sometimes. You can jump or crouch while you turn/move/fire, ALL AT ONCE, in an FPS game. In a racing game, you can customize your gas and brake pedals as well as steering. Seriously, this is huge for both genres.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts about your Xbox Elite Wireless Controller Series 2. We're sorry that there are some issues with it, though. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great but they do wear out.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you like the classic feel of Xbox controllers with an upgraded feel, then the Elite 2 is for you. Though the warranty plan is recommended as most times these do start wearing out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gast and efficient

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best controllers out there. They helped me out and figured out a plan to turn in my old one because it was giving problems at an early stage and we resolved it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller! Super responsive and charges quick. The design pattern is great, the buttons are durable,

    I would recommend this to a friend