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Customer Ratings & Reviews

Your price for this item is $169.97
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16460 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 327 Showing 6,521-6,540 of 16,460 reviews
  • Rated 5 out of 5 stars

    Love this remote

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for gamers. I love that you can customize the controller button layout. The ability to swap out the thum sticks for the classic 360 style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is great to play. Best parts of the controller are the grip,weight,and the ability to change the sticks to your preferred height.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Contoller.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life on this controller is great. I don't play games a lot but the stand by is great as well. The control it's takes some time to get use too. I like the fact that I can set up the controller is great. I play most driving games and I can adjust the buttons to be soft or hard on the toggle's.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    just buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. Makes a huge difference from a regular xbox controller. I also love that it comes with built-in paddles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for call of duty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was honestly thinking it wouldn’t make a difference I play a lot of call of duty and it honestly helps movement in the game

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, but could be better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy great, however I'm disappointed that it didn't come with the alternate sticks at least.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For the hardcore or 1 time buy.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Id say if your a hardcore gamer especially online this is for u with its customization and built quality its ment to take the hours youll put into it. But if u want a controller that doesnt break so easily this also works. Id say wait for the right price doe .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the controllers, but they do have issue's. I've had two left bumpers go out over the year, but I wouldn't use any other controller.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh it does what it’s supposed to!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On the second one the first one was extremely faulty. But it’s a nice controller but there are other options over this one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please keep in mind that this controller does not come with the charger and case like the black $180 one does! It also does not come with the extra thumbsticks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Inner rechargeable battery a huge plus

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the inner rechargeable battery that's now inside, I am just hoping it last long. Or at least if it should stop working it doesn't during my 2 year Geek Squad protection. And the over button modifications are still a plus over a regular Xbox Controller. I just wish the price was a lot cheaper

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2, especially its new internal rechargeable battery. Thank you for sharing your experience, and we hope you get a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Same ol trashy junk controllers Microsoft puts on

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the controller works good but within three months of my purchase the RB button is already starting to stick and not work, it works sometimes but only when I press it hard, if I lightly press the RB button it does not work, so definitely make sure you purchase the warranty on this controller. It's $45 for 2 years and it's worth it because Microsoft does put out junk controllers and this is probably the best of the junk controllers they have out of their junky controllers.....that's why Microsoft is in a class action lawsuit right now for putting out trash controllers I literally have nine controllers on my shelf that do not work, I have three kids and I'm on my 10th controller.

    No, I would not recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there's an issue with the right bumper on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Amazing but needs work.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thd controller is phenomenal. Ill never go back to a regular controller. Now I do play 8-14 hours a day, but after only 6 months my left bumper (LB) is going out and I'm not very happy about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Xbox controller is already one of my favorites. Going to the Elite 2 really made it feel cheap and that is saying something. It has a quality weight, incredible battery life, and the customization's are something I have wanted for a long time. Worth every dime - I am glad I invested in this - it's incredible.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying the quality construction and updated features of the Xbox Elite Wireless Controller Series 2. It's great to hear that it's one of your favorite controllers, and we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Best Buy Employee

    Rated 5 out of 5 stars

    Review

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible controller, felt great the weight was really good and it had a really nice build quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great item

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son so happy with this purchase as it is my second one as I washed the first one in bed sheets. A big expense that was my fault.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing quality and some great improvements.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller and when combined with the 2yr protection plan its an incredible value. Worry free gaming for years and with a top notch game pad. I do wish they would have kept it the same size as the series one though as it is easy to bump LB RB buttons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller could have been a 5/5 but just doesn’t come with paddles but Amazon has some great ones though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avoid raging and you’ll love this controller!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! The pieces can come off easily and get lost but mainly only happens during game rage. If you’re not a psychopath with built up anger that you take out while playing Roblox, you’re gonna love this controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Excellent purchase I am very happy with my purchase and excited with the use of this controller and the software that is available for it.

    I would recommend this to a friend