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Customer Ratings & Reviews

Your price for this item is $169.97
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11777 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 11,777 reviews
  • Rated 5 out of 5 stars

    Xbox Elite controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! Is one of the main reasons why I’m on Xbox ! As it has some weight to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Premium Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Premium feel to it, compared to other controllers this ones my favorite!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality materials, will not last

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned this controller for 3 years give or take. I have never thrown or dropped this controller. I have always kept it in its case, on my desk. It has never traveled or been taken anywhere. It has never had a single drop of liquids touch it. I had to have it replaced twice due to manufacturer defects. I have babied this thing, because I have cancer and cannot work, I cannot afford the astronomical price to replace it. But after hearing the rattle of something small moving around inside the controller for a few weeks, I decided to open it up today. What I found should be an absolute embarrassment for Microsoft. Upon further inspection, it became obvious to me that the plastic that is used to make this controller was deteriorating on its own. The grips were peeling off, several chunks of thin flimsy plastic had somehow broken off on their own on the interior of the controller. Again, this controller has never, not once, absorbed any kind of shock. There has not been a single event or instance that could have caused even a single piece of the controller to break. Yet somehow, there are several broken off pieces and parts. The only conclusion I can come to is that Microsoft uses extremely cheap materials to make them. And for a $200 controller, that is shameful. And with the warranty only being a year, its pretty clear that Microsoft is 100% aware that this controller will not last. And now here I am, clearly a fool for trusting Microsoft to make a quality, top of the line controller. What a huge letdown. When it works correctly, I loved it. But between stick drift and constant bumper issues, along with the very cheap materials used, I cannot recommend this in good conscience. I have a 3rd party Xbox One controller that has seen at least double the use, been dropped, thrown, tossed, had soda, water, coffee, etc. spilled on it (it is used by my kids), and is also 2 years older, that works flawlessly still to this day and cost 1/5 of the price. I feel a bit scammed. This controller has so much potential, if only Microsoft put some care and quality craftmanship into the manufacturing process. Instead, they are trying to fool us into having to buy a new one every year or 2.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nice controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now understand why this controller is expensive...its freaking nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller. Nice options Works right out the box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compare to the regular controller that one cabt compare to this one, it feels so much better when playing and the trigger on it feels better tok

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessity for gamers!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A year later… still world perfectly. Honestly , there isn’t much to say about it. I love it, the settings are saved across the board Whether I’m using the controller for my Xbox, pc or Used for my phone - it saves the settings for all the games I want to use it for under its profile. Super easy to get used to, and feels amazing. 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ergonomics. High quality feel. Using it with my PC and integrated just fine with Windows 11 and Steam.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad they had it in stock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new elite controller! Beautiful finish with the matte black.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller, BUT...

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is fantastic in just about every way. Lots of customization and fine tuning. I won’t go into the details, because anyone can research how much you can do with these great controllers. This controller is weighty, compared to the Xbox elite one, it feels about 50% heavier. I like it and have no issues, it makes it feel sturdy. I have yet to have issues with any rubber coming off like the Xbox elite one, so that is a great improvement too. The bad news is: I have had to replace about 3 of these controllers already! For me, the right bumper keeps becoming sensitive and double pressing. Eventually, it will stop working altogether, especially if you press harder on it. I believe it is a manufacturer defect (happens after a few months of everyday use). I’ve tried cleaning it with some success, but it still comes back. I highly suggest getting the replacement plan if you want to have this controller for a long time. Although I had to buy a second so that I would have no down time in between returning and ordering a new one (they are almost always out of stock at my BB store). TLDR; Buy this controller if you game a lot, but know that the bumpers (or other buttons may fail after a few months). Get the replacement plan option OR use Microsoft’s new 1 year replacement plan and expect to wait about 2 WEEKS to get a new controller. The warranty use to be 90 days, currently it is now 1 year!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Premium controller with issues

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially fell in love with the Xbox Elite Series 2 controller for its premium feel and the added customization options it brought to my gaming experience. The tactile feedback, adjustable thumbstick tension, and extra buttons were all features that greatly enhanced my gameplay, especially in competitive titles. However, my enthusiasm took a hit when I encountered control drift issues. It became increasingly frustrating as the controller started registering movement on its own, affecting my gameplay significantly. This was unexpected and disappointing, especially given the high price point of the controller. Fortunately, the controller was still under warranty, and Microsoft's customer service came through by providing a replacement. It's worth noting that this issue should ideally not have arisen, considering the premium nature of the controller and the fact that the standard controller works reliably. Despite the hiccup, the Xbox Elite Series 2 controller, when functioning correctly, offers an exceptional gaming experience. Just be aware of the potential control drift issue and ensure you're covered by warranty in case you encounter it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox Elite series controller SHINES ABOVE THE REST

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the Xbox elite series controller for about a month now I feel that I can leave a solid and honest review. I have tried and used multiple Xbox controllers that have paddles and are capable of custom button mapping. The xbox app for the Xbox elite series controller allows you to custom map EVERY ASPECT of the controller. So much so that I am able to turn down the responsiveness and speed at which the input for the left and right stick acceleration depending on the parameters that I set. It sets so well and comfortably in my hands. Simply put, it is hands down the best controller i have ever used. Thats including Fusion and Turtle Beach brands. The cost is minimal at best for such a controller in my opinion. I have had to return and exchange numerous controllers that were previously stated. Given the costs (Turtle Beach alone being over $200) of the competitors products and the craftsmanship I had expexted to be set for the foreseeable future, however that was never the case. I have had ZERO issues with my Xbox elite series controller. The battery is PHENOMENAL and the charge time is MINIMAL at best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Quality own many all work still

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own many Xbox Elite controllers I've had my own from the Xbox Design Labs I've actually bought core controllers in the store and then turn them into what I wanted afterward I bought in several of these it's just some may show up on my phone some might not to this day I haven't had one break on me not one except for the first one I ever bought which was on Amazon which proves my point about quality control and also Microsoft got a lot better making them because I used to get them direct from the Microsoft store and the version ones they just were not that great I mean it's a matter of preference what style you like I like this and prefer it to the dual Sense Edge for sure most comfortable gaming controller I use it when I game on other devices as well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for high use and using the gsp

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last about a year or so, very good controller though

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not best for competitive gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but not great. Feels comfy, plays smooth but for whatever reason the overloxking polling rate on xbox controllers are not unlockable to higher rates. Therefore you are stuck with Microsoft stock settings when it comes to input latency. Therefore the PS5 edge has a advantage over this one. Other then that its perfect very easy to use and feels great in your hands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox series controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller works better than i thought would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great just needs different styled grips

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish theyd change the style of grips on the side they wear out pretty fast if you sweat from your palms still have yet to find a way to not have it happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect controller

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this!! Works very well and has been dependable for me. Only controller I use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller would recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, feels very premium and the paddles in the back are programmable , come with case and charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it more than the original Elite!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller definitely comes with a price premium and I was hesitant to shell out that much for a controller, but with my original Elite on its last leg after years of use, I decided to give it a chance and I was not disappointed. First off, it's very comfortable- I love the grips they chose and how they made them go all the way around the controller this time. I also like that they've added a grip texture to the shoulder buttons, a nice touch. Like the original, this one includes 3 sets of thumb sticks. This time however, they're a little different. I think it has a set of 360 control sticks this time, at least they feel that way to me. I've been playing around with a few different ones and I've enjoyed using them all for different games. The d-pad of course is pretty much the same and that's not much of an issue. Both the d-pad and the circular d-pad are fantastic. The paddles are similar to the original but have a few differences. They're a little smaller and now they don't feel like they get in the way. And this time it feels like they require a little more effort to press them in, which is a good thing to me. I've had way less accidental presses with the new paddles. Like the old Elite, this one includes the same carrying case and braided charging cable, which is great. But you also get the ability to charge your controller while it's in its case thanks to the charger pass-through slot and the charging dock that's included, which is a very welcomed addition. You also get a rechargeable battery included (finally!). However, it is non-removable unless you take the controller apart. You also get 3 on-board profiles plus the default profile that you can change with the press of a button, and of course you store hundreds more on the Xbox accessories app. There are many other new features packed into this controller that you'll have to research yourself, but overall I'd definitely recommend this to anyone that was a fan of the original Elite. Microsoft has pretty much fixed every issue that the first one had and improved on so many things.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Tyberius,

      Thank you for sharing your awesome feedback on your new Xbox Elite Wireless Controller Series 2. We really appreciate that you've taken the time to explore its new features, and for recommending it to other gamers. We hope you have a lot of fun with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft