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Customer Ratings & Reviews

Your price for this item is $169.97
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 16498 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

88%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 503 Showing 10,041-10,060 of 16,498 reviews
  • Rated 5 out of 5 stars

    Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These controllers are more durable and last longer then regular controller. The buttons won’t get stuck and have a longer working controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good controller feels good in hand very good for me when I'm playing call of duty for faster controls for better results while in game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great controller and can be used with Xbox One and with Xbox Series ... can easily change thumb sticks and has variety of ways to customize the controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thanks for sharing your experience with the Xbox Elite Wireless Controller Series 2. We are glad you are enjoying the customization options. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Level up while keeping warranty coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third purchase of this item and works great. Last one outlived the warranty so had to but the same one. Great item for all gamers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing upgrade from the original Xbox one controller. Various functions and settings along with being able to customize many features of the controller maker it a must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Controller review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product loved it, I bought it for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for COD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller, gives you great customization on the joystick and button sensitivity. If your a hardcore gamer I very much recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and work excellent I love this controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it when you buy the open box for it being half cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controlling

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent controller for gaming and I like the feel. I will definitely buy an additional one as a spare for extended gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Series 2 no different than Series 1

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Series 1 Elite. Luckily, bought the Best Buy replacement package based on recommendation of the employee ringing me up. Broke in less than 1 year. Returned to Best Buy and again was highly recommended to take the money instead of a replacement as Microsoft hadn’t made the units any more reliable. Went several years with just a standard controller but always missed the upgrades the Elite offered. Upgraded to an Series X console on February 5 and decided after reading reviews on the Elite 2, Microsoft seemed to have developed a reliable version of an Elite controller. Today, June 23rd, roughly 120 days from purchase, the left thumb stick made an awful sound and now is stuck. It does not return to its “neutral” position when left go. You can feel it is rubbing on something or the spring broke. It is completely unusable. Riddle me this…Microsoft has $50-$60 standard controllers that I still have and use for all my consoles…360 Elite console, Xbox One console, Xbox One S console, Xbox One X console. I’ve dropped them, thrown them, spilled food or drink on them, covered them in the hand gunk from heavy use and they ALL still work pretty much flawlessly after what a decade in some cases? But Microsoft wants just under $200 for a controller that can’t last more than 120 days??? How is that even possible? Save yourself the hassle, if you buy the replacement policy is a MUST! It WILL break!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Elite 1 and 2 owner

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality feels better than the original. Had the 1 for 2 years before stick drift and hopefully the 2 will go just as long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the last one i had had stick drift issues after less than a year but it if far better than the stabdard xbox controller

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Your new Xbox Elite Wireless Controller Series 2 is the most advanced and optimized user interface we've ever designed, and we're thrilled you've been enjoying the elevated experience it hosts. We're glad you're pleased with your purchase! Thank you for taking a few minutes from your day to share your thoughts. We appreciate it, and are happy to be a part of your next-generation gaming setup.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    It works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, unlike Thrustmaster products! For the advanced gamer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox core white elite 2 controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Walked into best buy returning an item that I bought and decided to look around and I knew exactly what I wanted went to the Xbox section saw the core white was in stock and luckily I was able to purchase the last one at the time and went straight back home with and I honestly love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joes review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Very sturdy design. Came with a charging stand and extra sticks. Just in case you happen to lose one.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Catch my drift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These "elite" controllers feel substantial, but still suffer from the same "drift" issues as the regularly priced ones. This is our third elite controller. I like the non-T-bar directional pad because it feels more versatile. However, I'm sure we will be purchasing another one soon when this one, like all the others, develops drift.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty will save you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will only buy my controllers from Best Buy utilizing the Geek Squad 2-year warranty, because they will not last that long anyways. This is my third Elite Controller. The others failed due to irreversible stick-drift. For such an uber expensive item, I wish they would address critical failures like stick-drift and button sticking. If not for that, I’d give it 5 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again for sure, but only need one.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful hardware design honestly. The best controller ever, the input and feeling is amazing. So much thought in it, easy to tell.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great design but break.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the feel of the Elite 2 controller but just like all controllers, they break. I recommend getting a warranty.

    I would recommend this to a friend