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Customer Ratings & Reviews

Your price for this item is $169.97
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11787 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 11,787 reviews
  • Rated 5 out of 5 stars

    Elite Series 2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Elite Series2 cost vs features I like that I can use rechargeable batteries

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite series 2

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller out there especially at a perfect price

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great controller but horrlble Best Buy Experiance

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase this controller twice and here is why. I bought the “Open Box” the is supposedly checked by the Geek Squad. The first controller the right shoulder button was dead. I mean i can check this using the Xbox diagnostics.. so clearly no one at the Geek Squad checked this unit. The next open box in “excellent condition “ was missing the charging cable and not in the retail box. The Best Buy refurb is a joke..avoid it and shop Amazon… they actually check their devices.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The last controller you need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The high price tag is worth it and the paddles are a game changer. It feels like a premium controller. I use this controller for steam and pc games. it works great and you charge it with the carrying case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over the series one as far as functionality. The hair trigger is much better the fact you can tighten the joy sticks to your liking is a added plus gives you better feed back. To me it doesn’t feel as sturdy as the series one though. The bumper buttons seem a little weaker. But the control feels slimmer which again in my opinion is better. Still think it is over priced but still a great controller if you want to spend the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this for my son for Christmas he was very happy to get it. He loved everything about it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Series 2 improves on Series 1 Elite

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The series 2 is an improvement for the most part. Paddles feel more comfortable to use and hand grips better. Love the 360 style thumb sticks Watch out for: The rubber pads on trigger locks. They might fall off and pinch you to let you know they're not there anymore. Eventually you don't notice it missing. The rubber grips vastly improved on by first controller but some times pop up from long term use. Just pop it back in and it should fix it. Get a warranty just in case :)

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thank you for sharing your feedback on Xbox Elite Wireless Controller Series 2. We're glad that it's been an improvement over its predecessor and that you're enjoying its more comfortable feel and updated thumbsticks. We hope you continue to have fun using your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great controller BUT fragile. Buy the warranty!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was for a replacement of first Elite Controller. Great great controller BUT it is definitely more fragile. One of the critical control buttons decided to not work, thus rendering this controller useless for battle. Buy the extended warranty from BestBuy on this item. At $150 for a replacement, the 2 year warranty price is really worth it. Not Best Buy’s fault that this controller broke. C’mon Microsoft. Add a cost effective warranty extension.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      Thank you for sharing your thoughts and experience with us. We are glad you are enjoying the Xbox Elite Wireless Controller Series 2.

      Happy Gaming,
      Katie
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Why did it take me so long??

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been gaming for 20 yrs....had the OG xbox all the way to Xbox X using the normal controller. The controller started sticking on the trigger and buttons, and I was getting more time on competitive Destiny 2 so I said "what the heck...let's bite the bullet and see". This Elite controller is cheating. Period. By all measures higher quality. You will have trouble getting used to the paddles, but keep on it. Enjoy playing competitive SIGNIFICANTLY more. Would/will buy again in the future, which I hope is a while away based on the build quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice comtroller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiancé bought this controller for me and it is the best controller. I love the quality and the extra paddles that comes with the controller.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The best of the best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best controller you could ever buy for Xbox and pc. Would be 5 stars, except the bumpers can’t seem to last longer than a couple of years. Definitely get the replacement plan on it. Other thank that, it’s comfortable, solid, highly customizable and extremely precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic controller.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome controller!!! I never purchased a pro controller before until i got a series x, and so far im very impressed with this premium upgrade, i also purchased a scuf instinct pro and both controllers feel amazing the only gripe i have with the elite 2 is the heavyweight it has, also ive read online about the elites v2 having poor quality and reliability issues, i hope its just people being to ruff with the controller and not a real quality issue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome controller. Durability concerns.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller! The customization is insane. Compatible with Xbox Series X/S & PC. It's my daily driver. I love it. My only issue was that after a couple of years the shoulder buttons are now really sensitive and will register multiple clicks with one push. Fortunately I have the RB LB buttons mapped to the back buttons, so its not a big deal. If this happens to you call MS immediately so they can replace it while still under warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ridiculously awesome, competes with the legendary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now when i first saw the price i was shocked and almost turned away. But then i saw that there is NO battery pack and its just rechargeable. For this reason alone i bought it. I was pleasantly surprised however, the quality and feel of the controller is probably the best xbox even PlayStation controller i felt. It doesnt have the haptic feedback/adaptive triggers of the ps5’s controller, but as far as the xbox goes, if you have the money or this is on sale, id highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controler

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the elite 2 controller because of the additional under buttons

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great recommendation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote was recommend by a Best Buy and it been amazing! Love everything about this remote

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the staff @best buy…everyone I encountered was nice and very informative!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller features is a FIVE STAR. the extra features are great, the four paddles, extra joysticks, tunable resistance on the joysticks. i've been using nothing but an elite 2 for the past few years. The downside, and it's a major one, is the controller durability. Since 2020 I've exchanged controllers about 8 times. I play a lot of warzone and the bumper buttons (LB, RB) are always the first buttons to start losing responsiveness. Usually one joystick will get stick drift, sometimes bothe will get it. Depending on how much you game, buy the $60, 2 year waranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely upgrade from older elite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this due to 1st gen elite controller breaking again. Had few problems with the first gen and seems Xbox fixed most of those problems with this second gen. Seems like the paddles are smaller then first gen elite and and the third trigger stop seems like it turns the trigger into a button with the limited rage of motion, which is probably going to take some time to get used to. Favorite upgrade from the first gen to second has to be the analog resistance control. Thought the resistance function wouldn’t be used be definitely find it useful. Would definitely recommend as long as it holds up longer then the first gen elite controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend if you are going to be doing PC gaming and want a premium feeling controller.

    I would recommend this to a friend