Customer Ratings & Reviews

I upgraded from the Elite controller version 1... I love the textured grip where your palms rest, as well as the additional accessories you get vs the Series 1. For example. there's now a 360 style pop on joystick that's noticeably bigger/rounder than Xbox One's and I LOVE IT! I've missed the bigger/larger sticks so getting this back is welcomed. I just wish they'd make the 360 larger sticks with the textured grip on the rim of it like the Xbox One's sticks so I could have the best of both world's lol. No complaints though!

I returned my Series 1 multiple times to Microsoft for grips that kept falling off. I bought Series 2 and am glad they fixed all the mistakes made with the first edition. This model has a built in battery that lasts over 35 hours on a single charge (Been playing Borderlands 3 with it since Christmas) and the grips are no longer glued but a part of the controller itself. It's more expensive than Series 1, but that's because of the amazing built in battery. Strongly recommended if you're a hard core gamer that plays a ton!

I'm writing this in July, 2020. I bought the controller the week it came out and I'm now awaiting my second controller after using the extended warranty I purchased. The reason: Stick drift. This is an issue that came up with the original Elite and I figured the MS engineers maybe fixed it. Maybe not. The controller is truly fantastic. It's heavy, has excellent options for programming/customization, and has a lovely, tactile feel. But don't buy it without the protection plan. Without the drift, this controller would be the best out there and I still love it. The specific drift I'm dealing with is on the left analog stick. I returned it and the BB rep, also an Elite user, immediately recognized it and helped me out, so 5 stars for the great customer service. I'd love to blame AC: Odyssey for causing the problem because if you've never played this game, you'll put lots of hours in pressing up on the left stick. But that's not enough reason for a $180 controller to fail. Buy the protection plan and enjoy the controller with the understanding that if you're willing to pay this much, you need the extra insurance to protect your investment.

Great controller, recommend for first person shooter games.

Best controller I’ve ever held. Size is perfect. Paddles are useful in every game. Only issue I have is sometimes clicking in on the thumb sticks causes the controller to shut off. Only way to reconnect is to put it on the charger, then take it off and reconnect. Sucks when it happens in multiplayer. To fix this I put melee on one of the paddles.

Great controller but it had an unresponsive left trigger therefore I had to return it.

Great controller! The added heft and the rubberized grips really make this a controller of choice for me. Lots of cool options like making the analog sticks tighter and hard to move. Only real issue I've had is battery life has been rather... short? Feels like I have to charge this quite often and I don't game for hours either.

The Xbox elite series 2 is a fantastic controller with built in grip pads for sweaty players, it also provides for back paddles that can be mapped to your personnel needs and has replaceable joy sticks! If your looking to enhance your gaming experience this is your go to product!

Awesome update from the gen 1 version. buttons are more tactile, and the 3rd adjustment for the trigger is game changing.

Love the Xbox controller and had to get an elite 2. Paddles are very customizable and it feels like what its worth. Only controller that can compete with the PS5 controller. Super comfortable. Only complaint is if your hands are cold or not sweaty it has a slippery grip. Aside from that, can't be beat. Def would get warranty cause there are lots of cases that have joy sticks drifting.

This is without a doubt a better feeling design then the first Elite controller. It has 3 positions for controller config potions, and the grips on the handles have a softer bump fell to them. The paddles on the bottom also feel better, a little more tucked in and out of the way. Also love the blacked out look of the controller. Just hope that the right and left bumper do better then the first Elite controller, Had to get mine fixed/replaced twice because they failed to work.

The controller is working excellent and the paddles are a welcomed addition. The in-case charging is nice so I can keep it safe. Only issue is that if you drop the controller any of the changeable parts will potentially fly off into wonderland!

Always a great deal with the open box items. Have used this same buy for my last two controllers, easily a year minimum of heavy use, sometimes 2 years

Overall the controller is quite good, albeit very expensive. The shorter paddles that require more pressure to activate is a huge much needed improvement. The 3 levels of trigger locks is nice as is the 3 different on controller profiles. As for the adjustments of the thumb stick stiffness, I don't think this is a feature most people will use and is more of a gimmick. The biggest issue for me is the grip material used on the controller. The grip material actually slippery. This is something that everyone complains about. I don't understand why Microsoft used a slipper material. If you can handle the slipperiness of the controller it is an excellent controller. For me the slippery grips is too much for a controller of this price and is why I will be returning the controller.

Best controller ever. I've used the series 1 and other normal controllers. These one is hands down amazing. Grip around the whole thing. Rechargeable battery that can dock inside the case with the charger coming in through the back. Adjustment tool to loosen or tighten the sticks. 1/4 pull on the triggers instead of a half pull. Whole thing feels sturdy with a nice weight to it. How many normal controllers have you purchased? 2 or 3? Could of bought this and definitely should. Stop buying crappy controllers.

My son had been asking for this controller for a while and though I don't quite understand all the different things it does he was thrilled when he opened this up on Christmas. It was his favorite present and he has been enjoying it since.

So far, I can say I really enjoy this controller. It fixed many of the minor issues with the elite 1. The controller itself is the size of the average Xbox one controller. The grips feel natural and don't get in my way. The paddels, even though I don't use them, seem like they would be comfortable for someone who uses them. The battery lasts an incredible amount of time before it needs a charge, which can be charged in the case with the attached usb-c cable. Overall, I am happy I bought the elite 2, which is worth the money.

Non-gamer here. It was hard to understand why we needed to upgrade to the elite controller until I held each and felt the difference. I've watched enough game play to see how intense the play can be, so now I can also understand why having some of the features would help. So instead of having to buy a new basic controller every 3-4 months because of the wear and tear, we'll invest in this and see it last a lot longer

This controller is amazing. I was very skeptical at first of paying over $200 for a controller (with the warranty), but this is the best controller I've ever owned. The grips, additional paddles, interchangeable joysticks and D-pad are fantastic. There are so many customizeable features about this and it feels like a premium product. You can tell that Microsoft put a lot of work into this controller design. I'd encourage others to purchase one unless you're holding out for next-gen controllers.

I love the customization of it, rubber grips feel better than I thought they would, the paddles are a nice addition especially for jumping in games. Very high build quality. I would buy another if I needed to.