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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11799 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 11,799 reviews
  • Rated 4 out of 5 stars

    Good controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second elite 2 controller. The first one broke in less than one year and I didn't buy the best buy warranty. This time around I did. These controller have nice features but they tend to fall apart quickly.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're glad that your new Xbox Elite Wireless Controller Series 2 is working well for you. The limited manufacturer's warranty for this product has been extended to one year so if you run into any issues, we recommend reaching out to Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good review.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazing, performs excellently. Cool feeling, good grip and paddle control.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing controller for Xbox and pc

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome controller with the perfect mapping and paddle locations. It’s easy to use and depending on how you hold your controller you can map the keys exactly how you want them. Definitely recommend for Xbox and pc players if they want an easy to map customizable setup. Definitely a bit expensive but after using it for a bit I think it slowly becomes worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A game of russian Roulette

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller is great. Quality feels good. But man you just have to roll the dice. Some of these are flawless and will last for years, but my first one wouldnt even turn on. Thank gosh for best buy return policies!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome controller. Customization is great. Love being able to change the color of the Xbox light. No AA batteries to use or batteries to buy or pack great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Xbox control

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been over a year and I started experiencing problems it was perfect up until now didn’t have complaints up until now I thought it would last longer but it was good while it lasted it still works just annoying things like scrolling crazy fast for no reason and moving my aiming slightly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i day its a nice upgrade from the standard. Is it worth the price ehh not so much.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I want to keep loving it buttt

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this controller and want to keep on loving it been through 5 or because of a button always failing or stuck drift. For the price I really wish Microsoft would address this. Luckly best buy warranty helps

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best Xbox Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, but will start noticing wear after about a year if you're careful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, but iffy QC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it, and will continue to love it. But it did develop stick adrift. Pretty annoying. 

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox controller

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! My son loved it !! Great birthday gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one around.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this controller. The weight of it is great! Heavier than the normal controller. The button mapping is simple and very adjustable. Plus the charging port connecting to the case makes it easy to leave charging overnight while ensuring that it doesn’t fall. Battery life is also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro gaming

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Game like a pro with this controller. I was hesitant at first but when unboxing and feeling the metal controls and quality building this controller I knew it was the right move

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Major design flaws.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on my 4th Elite controller. The bumpers (LB/RB) always go bad so I would strongly recommend getting the protection plan. It amazes me how much we pay for these for Microsoft to cut corners. I won't bash it completely, there are some positives. The grips are improved over the series 1 controller. The additional settings are great. I love the customizable tension in the sticks. Overall they are really nice. They're one of those tools that if it breaks or you lose it you have to replace it right away. It's just unfortunate that everyone I've ever had one of the bumpers goes on it, and it's never the same one.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello,

      We're sorry if you are experiencing an issue with the bumpers on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Not what i expected but still good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do your research. The extra sticks underneath mimic the other buttons. At least on games I play there is no custom mapping. The quality is great the battery live is awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let's play elite

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good the controller feels like a premium accessory, the price tag is high and some people might find the buttons on the back annoying but the beauty of this controller is that you can customize it to your liking and however you feel it the best way to play. The only thing I wish this controller had that is missing is the share button the new one has.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying the customization features and premium feel of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience and feedback; we hope you have a lot of fun with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Nice build quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels a lot better than a normal controller, and it’s nice being able to change out the parts, I play better at siege with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this controller!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues yet, much better construction than the original Elite controller. Paddles are way smaller and help hands rest more naturally on the controller. The tension adjustment is very nice and love the joy stick options. I’m sure just like anything else with a few years of regular use may see some issues, but so far perfect after a month of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, buuuuuuuut

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellet, but it disconnects randomly mid match a lot. Best Buy exchange is only 15 days for controllers. For a $200 controller, this is absurd. I could understand if it were a base controller, but come on. Having to make the claim with Microsoft :/ I never had this problem with the first series.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Ryan,

      We're sorry that there's an issue with disconnects with your new Xbox Elite Wireless Controller Series 2. Random disconnects can occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://beta.support.xbox.com/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great brand of gaming controller, well worth the money, I love the charging case it comes with and all the interchangable pieces for the thumb sticks and d pad.

    I would recommend this to a friend