Customer Ratings & Reviews

Obsessed with this controller! I didn't like the grainy feel of the controller that came with the Xbox Series X, so my friend recommended this. I was hesitant because of the price but Best Buy had a good price on Open Box and I had to go for it. No regrets. This thing feels premium and works great. I'm never going back to the basic Xbox controller.

Fantastic controller. The only complaint I have is that it is too small and often feels uncomfortable because of it.

There are two main issues with this controller that I believe every single controller suffers from, just due to the design. First, unresponsive face buttons. If you're the type of person who grazes over the buttons at an angle with a lighter touch then I can guarantee you will have problems, especially with the Y and A buttons. I have yet to come across a Series 2 Elite that does not have this problem. Out of the dozen or so that I've played with literally every single one had this problem. If you're more of a masher type then you probably will not encounter this, this is an issue specifically for players with a lighter touch. I do not have this issue on the Series 1 Elite or the stock OEM controller. Second, this controller has massive dead zones, and it's a hardware issue not software. No amount of tweaking in the Accessories app will solve this problem, it's clearly hardware related. People who aren't sensitive to dead zones may not notice, but if you rely on precise analog sticks for shooters and such then this controller might drive you nuts. Also, no adjusting the tension in the analog sticks does not help. Many people are having all sorts of other problems, like faulty shoulder buttons, sticky face buttons, etc but I believe the two issues I outlined above are a result of the poor design and will plague literally every single controller, it's just that many people are button mashers or press the buttons at a 90 degree angle so they don't notice. I'm amazed more people aren't complaining about dead zones because that too is an issue I've seen on literally every single Series 2 I've touched, I guess I'm more sensitive to it than others. I absolutely do not expect Microsoft to resolve these problems. Their terrible 90 day limited warranty is a testament to how they don't stand by their own "pro" level products. Even Microsoft doesn't trust these controllers, why should you?

The price is high. Let’s get that out of the way. But the features you get including almost full customization and rechargeable battery are awesome. Not to mention this will work with the Xbox Series X and it’s by far the best feeling controller I’ve ever owned. Hopefully it will hold up in the long term.

Best Xbox controller better than a scuff hands down

This thing is a sculpted masterpiece! I loved the first gen controller and they went and upgraded it. This thing is incredible. I’m annoyed off though. One of my family members (I’m pretty sure) three away my d-pad and since Microsoft doesn’t make replacement parts I’m going to have to but from a sketchy third party and hope it all works properly.

You probably don't need this controller. It costs as much as a new Xbox these days, and doesn't really do much differently than the standard Xbox One controller. It is clearly built like a tank and is a very impressive piece of engineering... but you probably won't find it worth the price of admission.

I have owned the elite 1 and now the series 2 elite. I can confirm the best controller on PC and Xbox has been supplanted by the newer model. The build quality is top notch, button response perfect, joysticks have no drift, and the joystick tension adjustment is amazing. The carrying case now has a charging dock also. I recommend this to anyone looking for the best.

I bought an open box, but didn’t realize it was returned for a reason, still a jump in my gaming

Works great and feels good in the hands. Its nice having interchangeable thumb sticks and d-pad also. Huge improvement over the regular xbox controller.

This controller was a hard purchase for the money. Let me tell you though it was completely worth it. I have loved it since the first time I used it to play. The ability to tighten the sticks is a very big deal and makes a huge improvement.

This are truly the best control to buy if you're in the market for a top tier OE controller! Everything from the weight to the adjustability of the joy sticks is absolutely top notch! I do STRONGLY SUGGEST YOU BUY THE GEEK SQUAD WARRANTY as this thing won't last forever unfortunately.

It’s a pretty solid controller the grips and the design are amazing and I love the fact that I can change my DPad and my left and right stick and adjust them to my liking. And I’ve had it for about almost 4 weeks now.

Great product! My boyfriend loved it! I would strongly recommend

From the weight, the tactile grips, the precision of the joysticks... i love this controller. I use on both xbox and PC.

great upgrade smooth buttons easy to switch part great confort

way better than the normal controller, the remappable buttons on the back help so much with movement. the adjustable dampers are great too

Excellent build quality, though some may experience quicker than usual LB or RB button malfunction, as I did. After opening it up and spraying some BW100 all is well

Excellent upgrade coning fron the og xbox one controller. Familiar feel but a solid upgrade. Needed the ability to tighten the joysticks. And this delivers. Great job!

This product was an own box and cane in perfect condition