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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11800 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 148 Showing 2,941-2,960 of 11,800 reviews
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is it expensive, yes. But once you start using one then there is no going back. Love it!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Gamer Son LOVVVESS it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 13yo son has been gaming since he was 2years old, so if a product doesn’t meet his expectations, he will stop using it. When he asked for this controller, I honestly thought it was another “worthless” buy. But I was wrong!!! He absolutely loves this controller and boasts about all the perks this controller provides! Def was worth every penny! (:

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're delighted that your son loves his new Xbox Elite Wireless Controller Series 2! It's wonderful to hear that it was a worthwhile investment, too. Thank you for sharing his experience; we hope he wins a lot of online matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great gift idea!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bday gift for college student - he loves it! College is hard, gaming helps a great student check out for a while. This controller just makes it more fun.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to all the negative feedbacks on the series 1, I didn’t buy the 1st one. This time I took my chance hoping that the 2nd is much improved. It is an awesome controller. MS addressed many issues reported from the 1st one. I am loving it so far! The only downside is the price. Yes, it’s not cheap and with this money, you can buy a new console with little bit of extra.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      Thank you for sharing how pleased you are with your new Xbox Elite Wireless Controller Series 2! It's great to hear that you're a fan of its improved performance and features. We hope you win a lot of matches with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Good product, little iffy bluetooth

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works good for gaming, the bluetooth is a bit iffy at times though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice premium controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice hand feel, reserve side buttons a nice touch. Feels good in hand even after a couple hours of sweaty palms. Comes with extras like a charger, but not really needed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It WAS great.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, this is a great controller, but it still has insidious defects. Purchased in July of 2020, and now 5 months in, the left joystick drifts constantly. After further research I discovered that Microsoft has begun manufacturing a “improved” version of the same controller (model FST-00008) versus the FST-00001 version. The model I received is the latter. Most people who have purchased this seem to be experiencing the same issues. I have the Best Buy protection plan, and intend on replacing this controller when Best Buy gets it back into stock, and am hoping for the newer version.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hello there,

      We're sorry that there are issues with your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you would rather not wait for a replacement through Best Buy, we recommend contacting our team at Xbox Support for assistance here: https://beta.support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Great alternative to a Scuf.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Elite Series 2 controller is an excellent alternative to the much more expensive Scuf Instinct controller. The only negative about this controller is the amount of stick drift you can get.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Amazing controller! Inconsistent Manufacturing.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I understood why people love this control the instant I put it in my hand. It feels premium. After playing with it for two weeks, it began to feel natural; my hand was adapting to the new trigger buttons. Unfortunately, the right trigger began to give-way and the spring was making a squeaking sound. The standard face buttons also didn’t register every time I press them. I returned it. Thankfully it was within the return period. I now also understand the issues of this controller. The manufacturing for these controllers isn’t consistent. I purchased a new controller that arrived today and i hi opefully I can leave a better review in the coming weeks and months.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had it for long but works great. If you want a scuff type controller that works perfect and is programmable on the Xbox through the settings page. Highly recommended. But definitely get the geek squad warranty as other people have said it can break and Microsoft doesn’t corporate well with the 1 year warranty it comes with through them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hands down the best controller for the Xbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricy, but worth it if you spend a significant amount of time on the console. Sized and weighted perfectly 9may be small for those with large hands, though)! Paddle controls can take some getting used to and will occasionally cause issues with unintended hits on a given paddle. Swappable user controls and configurability are outstanding!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connection issues, stick and buttons false presses

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to love this controller but can’t. I had to sell it. I had issues with 2 controllers so far. Never had any issues with gen 1. Gen 2 issues: - Random disconnects - Double press on buttons I would still recommend it since it’s a great upgrade form the original controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Accessory

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing controller! It is fully customizable and you can switch and put the buttons that attach magnetically in any way you like. The triggers have grip as well and the remote is built with high quality materials. It is a bit heavier than other controls but its worth the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lobe it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his new controller. Easy for him to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely happy with this controller, gave 4 stars instead of 5 simply because of how different the paddles were from the first elite controller. It took some time to get used to after using the original elite controller for years. Definitely worth the upgrade to the series 2.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for sharing how much you're loving the upgrade to Xbox Elite Wireless Controller Series 2. It's great to get your feedback as well. We hope you have a lot of fun with your new Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Cant go wrong really

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in excellent condition. Not a single blemish and the controller itself performs amazingly. Got some heft and you really appreciate the fine tuning freedom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the feel and quality feels like a pro controller

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    its ok

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not to bad but you cant overclock it on pc, it has software you can use to tweak some settings easy to reach paddles good for games like apex legends

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice improvements

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the controller had the original elite. The improvements are very welcome. Have the add ones like bluetooth, adjustable analog tension ,.rechargeable battery , amd the paddles feeling better then the original. The only issue I have with the controller is the price tag.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Congratulations on upgrading to Xbox Elite Wireless Controller Series 2! We're glad that you're enjoying its improved functionality and new additions such as Bluetooth support and an internal rechargeable battery. Thanks for your feedback; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    The best premium controller out there.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not without its faults, this controller is the ultimate package compared to anything else out there. It will take your shooter game and kick it up several notches. Mine had a sticky “A” button, but after 1,000 presses or so, it was normal. These controllers are known to have suspect life spans, so I’d recommend the warranty.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy to hear your gameplay has been taken to that next level! We appreciate the feedback, thank you for taking some time to share your experience with us. We agree, Xbox Elite Wireless Controller Series 2 really is the whole package. For any issues or warranty coverage questions you may have, we suggest visiting the following link to the latest info and product troubleshooting guidance: https://support.xbox.com/en-US/help/hardware-network/controller/elite-controller-series-2-warranty

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft