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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11802 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 170 Showing 3,381-3,400 of 11,802 reviews
  • Rated 5 out of 5 stars

    Luxury controller

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been playing pc games for a while and see this as a good investment. It is an excellent piece of hardware to add. I would not buy it if you play anything occisaleny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller I’ve ever use, it is expensive but it really is worth the price, got an extended warranty because I’ve heard they are prone to have factory defects over time, would recommend other people to buy the warranty too, bought it 7 months ago and it hasn’t given me any problem.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      Thanks for taking the time to share your thoughts. We are happy to hear that you are enjoying the Xbox Elite Wireless Controller Series 2 and everything is running smoothly. Wishing you happy gaming!

      Cheers,
      Kiernan
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Expensive but great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller, the grips are amazing and the the buttons are very smooth. It’s a rechargeable controller, all you have to do it out it in the case when you’re done and it will be ready for next time you play. Have not had any issues with it but so far, it’s definitely worth it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Daniel,

      We're glad it was worth it, and has been a good investment for you! We're thrilled to hear you are enjoying the comfortable feel and playability of your new Xbox Elite Wireless Controller Series 2, and are benefitting from its ability to recharge! Thank you for taking a few minutes to share your thoughts with us, we appreciate it.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely versatile controller. Nice weight to it. The rechargeable battery is extremely convenient as you can charge in the protective case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this controller for our son who is an avid Xbox player and gamer and he loves it. It has many functions beyond the standard controller, it's heavy duty and solid and it's working exactly as he hoped it would. We've only had the controller for about 2 weeks but we're hoping it lasts for a long time.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that your son is loving his new Xbox Elite Wireless Controller Series 2. It's great to hear that he's enjoying its sturdy construction and customization features. Thanks for sharing his experience, and we hope he gets a lot of use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 3 out of 5 stars

    Xbox Series 2 elite controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great heavy controller,but it a shame that this controller with the high price tag has issues and I needed to get the extended warranty Mine had issues with left stick wandering and right bumper reacting slowly. I like the built in battery though. So I had to go to Best Buy (I did set an appointment) with the Rep on phone said controller was in stock.of course no controller In stock.best buy was going to give me store credit,but finally said they can order me another one( I had to rebuy the warranty again) Prior to this I called Microsoft and their warranty on this controller is only 90 days so extended warranty did help from Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but faulty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second elite series 2 controller I buy and is faulty weeks after purchase. The first one started having a uncontrollable stick drift, this one is having its buttons stuck and also the triggers don’t detect pressure so it’s not any good for racing games, if it wasn’t for those issues it would get 5 stars for the ergonomics and customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a couple years now and can definitely recommend it for quality. It is built strong and weighs heavier than the standard controller which I find more comfortable when gaming. I like the flippers on the back that you could map actions to. I get a lot of use out of it in Battlefield V.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Nimo,

      Thanks for recommending the Xbox Elite Wireless Controller Series 2! We're thrilled that its comfortable feel and customization options have given you an edge in games such as Battlefield V. We hope you continue to get a lot more use out of it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Gamers will love!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The newest Elite controller is much more comfortable than its predecessor. The metal Melee toggles no longer hurt the users hands due to the smaller size of the product. I've had some issues with disconnection during game play otherwise it'd be 5 stars.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Chris,

      It's great to hear that you're enjoying the updated design and comfort of your new Xbox Elite Wireless Controller Series 2. We're sorry that you're experiencing random disconnects, though. Disconnects may occur for multiple reasons, including low battery and competing wireless devices. If you're still experiencing this issue, we recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/xbox-one/controllers/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    perfect controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microsoft has come out with the best Xbox controller so far it has easy to reach controls and joy stick also feels very comfortable gripping it and nice sleek good looking too and being wireless makes very fun to use, as of today haven't had any problems with it

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're happy you love it! Your new Xbox Elite Wireless Controller Series 2 may be the best next-generation gaming interface on the market today. We're thrilled you've found it to suit your needs as a modern gamer! Thank you for sharing your thoughts, we appreciate it. We're glad you are pleased with your purchase!

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Great controller, recommend trying it out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels very well put together. The grip is very nice and includes a wide range of customization straight out of the box. I really enjoy the heavier duty sticks and trigger stops that can be swapped on the fly. Really great controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Much better than the first version. 3 levels of trigger resistance. Internal battery. The paddles are a little shorter so it's not as easy to tap accidentally (it still happens from time to time). The construction and materials of the controller are pretty good.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're excited you love it! We've packed a ton of power and customizable functionality into your new Xbox Elite Wireless Controller Series 2, and we're thrilled you've noticed the improved performance it hosts. From paddle redesigns to updated grip textures, we've optimized the entire device, and couldn't be happier you have found it to suit your needs. Thank you for sharing your thoughts! We appreciate your feedback, and are glad it was a good investment for you.

      Happy Gaming,
      Brad - Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Best gami g controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect gaming controller. Its a little heavy because of the battery, but love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for All Gamers

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an excellent control for Xbox or PC but it is very expensive. Recommend adding insurance or some type of protection plan. It's better than the old model. It's easy and friendly on the hands, especially when playing for a long period of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing pro grade controller.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i saw this controller available AND discounted i did not hesitate. Several people have told me what a great peripheral this is and they weren't lying. Superb build quality, extra buttons, customization, rechargeable, beautiful, comfortable and precise!

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're thrilled that you're enjoying your new Xbox Elite Series 2 controller! Thank you for sharing how well it's working out for you; we hope you win a lot of game matches playing with it.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    elite

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good control, nice feature really smooth in the bumpers i like how you can change how hard you can push on the awesome interchangeable back paddles

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Fantastic but pricey

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    Best Buy Employee
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a gift for my older brother and he hasn’t had to touch another controller since!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Fantastic Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller exceeded my daughter’s expectations. She loves it. The controller is easy to handle. I would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller! I’m a tad behind when it comes to controllers but I got to say if you can get one of the elites. From top to bottom one of the best controllers out there and I’ve been gaming for 30+ years.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Review

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely incredible controller, felt great the weight was really good and it had a really nice build quality

    I would recommend this to a friend