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Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 4.4 out of 5 stars with 11802 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 11,802 reviews
  • Rated 4 out of 5 stars

    4/5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the paddles but it took me time to get used to them. The controller has been disconnecting at random times every few days not sure if something is interfering with the signal. Overall I’m happy with my purchase.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi there,

      We're glad that you're enjoying your new Xbox Elite Wireless Controller Series 2 for the most part. Random disconnects may occur for multiple reasons, including low battery and competing wireless devices. We recommend troubleshooting the problem with Xbox Support here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Xbox

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the controllers and the customer service it was super nice, always get my items from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best controller for Xbox feels great and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Excellent purchase I am very happy with my purchase and excited with the use of this controller and the software that is available for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Should be the Standard Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is wanted by many, and justifiably so, but many are priced out. The controller is great to hold, great feed back and very customizable. I get 5 hours so far without charging (I play shooters), and leave it on while consuming media content.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xmas purchase for son in law as he had a corded controller. He plays on line and his old controller was not as fast as it could be as it was a couple of years old. He really loves his new cordless controller and he enjoys his games a lot more now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow!! the quality on these are amazing. So I normally play fifa or madden, butt thought about a switch to fps games and though might as well givr these a try, and wow are they great. You have more customizations and the controller feels sturdy in your hands, its a good investment for sure.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey Johnny,

      We're glad that you're enjoying the quality and customization features of your new Xbox Elite Wireless Controller Series 2. Thank you for sharing your experience; we hope you have a lot of fun with your Elite 2.

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 4 out of 5 stars

    Is good but the price that I think it was a littlm

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This should be the standard one for xbox the extra triggers not even use them but I like how it feels the buttons are excellent and I think the price is too high

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this controller to improve my gameplay. There is a bit of a learning curve at first. Once you get this controller it's hard to go back. My controller works fine out of the box, but the headphones make a buzzing noise with this controller. Its a good controller.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Controller Ever Made

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No other controller has so much quality like this one. The build materials are amazing, the buttons and joysticks are great and customizable. The software on screen to customize your triggers and extra buttons is very easy to use. It stills the best controller that you can buy. Period.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fix the “A” button problem.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why but every “A” button on these controllers stick. Overall it’s very quality, but the “A” button is annoying. Had mine for some time and it gets a lot of use, but it still continues to stick every so often.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hey there,

      We're sorry that there is an issue with the A button on your Xbox Elite Wireless Controller Series 2. The limited manufacturer's warranty for this product has been extended to one year. If you're within the warranty period, we recommend contacting our team at Xbox Support for assistance here: https://support.xbox.com/en-US/help/hardware-network/controller/wireless-controller-solution

      Hope that helps,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Best controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller, adorable and incredibly responsive. It has enhanced my gameplay at skills significantly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This controller is definitely..... Elite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this bad boy. I was hesitant spending that much money on a controller but man, it's worth it. Setting the paddles up for custom use on different games is a breeze. It has greatly improved my play in FPS like Warzone. Feels amazing in the hands. Charge is ridiculously long. I simply love it.

    I would recommend this to a friend
    • Brand response from MicrosoftOutreachTeam
      Posted .

      Hi Griff,

      It's great to hear that you're loving your new Xbox Elite Wireless Controller Series 2. We're thrilled that it has improved your experience playing shooters like Call of Duty: Warzone, too. Thank you for sharing your experience; we hope you win a lot of matches with it!

      Happy gaming,
      Chuck
      Xbox Customer Care Microsoft

  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A nice controller for people that are wanting a more premium remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Elite FTW

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Controller feels amazing and paddles are very nice. Only issue is the left stick. I’d suggest the protection plan if your left stick starts to break or drift. Only reason for the 4 star but best buys coverage is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Avoid raging and you’ll love this controller!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! The pieces can come off easily and get lost but mainly only happens during game rage. If you’re not a psychopath with built up anger that you take out while playing Roblox, you’re gonna love this controller!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy comes through again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit I purchased was an open box. It performs perfectly. Very solid unit with great battery life. Would definitely buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xbox elite controller review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buttons feel great and has no stick drift, feels great in my hands and also the extra buttons are great to have

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good control that gives greater speed and agility when playing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech and open box is win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great. Buying an open box one with totaltech membership is no brainer. Controller looked brand new. Super deal.

    I would recommend this to a friend